Tissue Donation Coordinator — Remote-Eligible, On-Call

New England Donor Services; Waltham (MA); Hybrid; USD 35,232 - 50,179; Full time

Benefits offered by this job

Generous paid time-off program

Health, Dental, and Vision insurance

403(b) Retirement Plan with contributions

Tuition Reimbursement

Pet Insurance

Job summary

New England Donor Services in Waltham, MA, is hiring a Tissue Donation Coordinator to guide families through the donation process. This full-time role requires strong telephone communication skills, organizational abilities, and at least a bachelor's degree in a relevant field. Responsibilities include handling donor referrals and coordinating recoveries. A generous benefits package is offered, including health insurance and paid time off. Candidates must be vaccinated against COVID-19 to apply.

Qualifications

• Bachelor’s degree and one year of relevant experience; or Associate’s degree with 3+ years of relevant experience.
• Working knowledge of medical terminology.
• Excellent organizational skills and attention to detail.

Responsibilities

• Handle incoming donor referral calls to evaluate potential tissue donor suitability.
• Work empathetically with potential donor families to obtain informed consent.
• Coordinate logistics of tissue recoveries with partners and stakeholders.

Skills

Excellent telephone communication skills

Strong computer skills

Organizational skills

Proactive attitude

Flexibility

Education

Bachelor’s degree

Associate’s degree, certification or license

Tools

Microsoft Office suite

Electronic Medical Records

Job description

New England Donor Services in Waltham, MA, is hiring a Tissue Donation Coordinator to guide families through the donation process. This full-time role requires strong telephone communication skills, organizational abilities, and at least a bachelor's degree in a relevant field. Responsibilities include handling donor referrals and coordinating recoveries. A generous benefits package is offered, including health insurance and paid time off. Candidates must be vaccinated against COVID-19 to apply.