Tire Service Technician I - On-Site & Roadside Support

Commercial Tire Inc; Burley (ID); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Stock ownership opportunities

Health, dental, vision, and life ins.

Strong 401(k) plan

Paid time off

Job summary

Commercial Tire Inc. is hiring a Commercial Tire Service Technician 1 in Burley, ID. The role involves mounting, dismounting, balancing, repairs, and roadside assistance for commercial and light-duty vehicles, both in-store and at customer locations.

The position requires a valid driver's license, 18+ years old, and DOT q-file with medical certification; TIA certification is preferred. Strong safety awareness and basic computer skills are essential.

Qualifications

• Valid driver’s license with insurable driving record.
• Minimum age requirement: 18 years.
• DOT Driver Qualification file (q-file) and Medical Certification.
• TIA Certification.
• High School Diploma or GED (preferred).

Responsibilities

• Deliver top-tier service to customers through timely follow-ups, issue resolution, and proactive communication.
• Perform all tire-related services (mounting, dismounting, fleet checks, pressure adjustments, and repairs) on-site or at customer locations.
• Respond to after-hours and on-call roadside service requests as scheduled.
• Conduct daily vehicle inspections, operate company vehicles, and maintain compliance with DOT and ELD requirements.
• Operate tools and equipment such as impact guns, air compressors, hub-cap hammers, and boom trucks safely and effectively.
• Accurately complete work orders, service tickets, and invoices, while verifying customer credit and making necessary billing adjustments.
• Assist in inventory management by using company software systems (e.g., Toolbox, Basys) including scanning, transferring, and returning items.
• Initiates purchase orders for parts, assists with updating information on the computer and maintains records/files for follow-up.
• Document fleet inspections, casing write-ups, barcode scanning, and all account-required images or forms.
• How to check a bar code and explain the screen.
• Maintain vehicle appearance, safety materials, and fuel receipts for company processing.
• Ensure lug nuts are tightened to proper torque specifications.
• Match tire sets correctly, ensuring proper placement and wear alignment.
• Other duties as assigned.

Skills

Strong mechanical aptitude

Effective communication

Basic computer skills

Customer service

Education

High School Diploma or GED (preferred)

Tools

Toolbox

Basys

Job description

Commercial Tire Inc. is hiring a Commercial Tire Service Technician 1 in Burley, ID. The role involves mounting, dismounting, balancing, repairs, and roadside assistance for commercial and light-duty vehicles, both in-store and at customer locations.

The position requires a valid driver's license, 18+ years old, and DOT q-file with medical certification; TIA certification is preferred. Strong safety awareness and basic computer skills are essential.