Tire Sales & Service Advisor — Growth & Training

The Goodyear Tire & Rubber Company; Fairlawn (OH); On-site; USD 1,791,000 - 2,342,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Customer Sales Advisor to gain hands-on experience in one of Goodyear's Auto Service centers by delivering outstanding service and building guest relationships.

You will be involved in tire and service sales, learn about warranties and promotions, and handle the guest journey from check-in to checkout. Training and advancement opportunities are offered in a team-focused, fast-paced environment.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Understand and be able to describe all warranties, advertising, and promotion of products and services.
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations.
• Promote self-development by utilizing Company provided training tools.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels, standing, bending, and squatting.

Skills

Guest service

Teamwork

Customer needs understanding

Education

High School Diploma or GED

Job description

The Goodyear Tire & Rubber Company is seeking a Customer Sales Advisor to gain hands-on experience in one of Goodyear's Auto Service centers by delivering outstanding service and building guest relationships.

You will be involved in tire and service sales, learn about warranties and promotions, and handle the guest journey from check-in to checkout. Training and advancement opportunities are offered in a team-focused, fast-paced environment.