Tire & Battery Technician - Automotive

Sam's East; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Tire & Battery Center Technician at a leading retail service provider. In this exciting role, you'll ensure safe and efficient service while collaborating closely with your team to meet customer expectations. You'll leverage your expertise in safety protocols and industry standards to provide top-notch service, all while enjoying competitive pay and a range of benefits. This position offers the chance to grow your skills, contribute to a supportive work environment, and make a real impact on customer satisfaction. If you're passionate about delivering quality service and thrive in a team-oriented atmosphere, this opportunity is perfect for you.

Benefits

Health benefits (medical, vision, dental)

401(k) plan

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Education benefit program (Live Better U)

Adoption and surrogacy expense reimbursement

Qualifications

• Valid state-issued driver's license required.
• Must complete job-required trainings and assessments.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety protocols and industry guidelines.
• Communicate equipment and supply needs effectively.

Skills

Customer Service

Safety and Compliance Knowledge

Interpersonal Skills

Digital Tools Utilization

Inventory Management

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

1. Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality, demonstrating knowledge of Point of Sale systems and phone and in-person selling techniques.
3. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
4. Be an Owner: Communicates equipment, tools, and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands-on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products, services, and work areas.
5. Be a Talent Ambassador: Acts as a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others to work in a respectful, supportive, and team-oriented style.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy, and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners.

Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster our culture.

Serve our Customers and Members: Delivers results while putting the customer first.

Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits: include medical, vision, and dental coverage
-Financial benefits: include 401(k), stock purchase, and company-paid life insurance
-Paid time off benefits: include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

- Other benefits: include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

The hourly wage range for this position is $18.00 to $25.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed.

Minimum Qualifications

Valid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience.

Primary Location

8130 N. Church Road, Kansas City, MO 64158-0000, United States of America