Tire & Battery Technician - Automotive

Walmart; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician to provide exceptional service in a dynamic retail environment. In this role, you will work collaboratively with a team to meet customer needs, uphold safety standards, and enhance the member experience. With competitive pay and a focus on continuous improvement, this position offers a chance to develop your skills while contributing to a supportive culture. Join a team that values integrity, excellence, and customer satisfaction, and be part of a company that invests in your growth with educational benefits and performance bonuses.

Benefits

Health Benefits

Financial Benefits

Paid Time Off

Educational Benefits

Performance Bonuses

Qualifications

• Valid state-issued driver's license required.
• Must be 18 years or older.

Responsibilities

• Collaborate with team members for sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.

Skills

Customer Service

Safety Compliance

Interpersonal Skills

Sales Techniques

Inventory Management

Problem Solving

Education

High School Diploma or equivalent

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary...

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. Your goal is to deliver more of what our members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency in Point of Sale systems and sales techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and enhance associate engagement. Utilize handheld technology for immediate business decisions related to services, safety, and training.
4. Be an Owner: Communicate needs for equipment, tools, and supplies. Manage returns, special orders, and operate cash registers. Maintain inventory accuracy, safety standards, and report issues. Assist members with purchasing decisions and resolve concerns.
5. Be a Talent Ambassador: Promote the brand by valuing the member experience, modeling high-quality service, and inspiring others. Understand and help overcome roadblocks, and contribute to a respectful, supportive team culture.
6. Act with Integrity: Uphold high standards of ethics and compliance. Support company values, hold oneself and others accountable, and promote a positive culture.
7. Serve our Customers and Members: Focus on delivering results with the customer first in mind. Make decisions based on reliable information, balancing short- and long-term priorities.
8. Strive for Excellence: Cultivate curiosity, take calculated risks, and support continuous improvement and adaptation to new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks. We also provide educational benefits through Live Better U, covering tuition, books, and fees.

The hourly wage range is $18.00 to $25.00, with potential premiums based on specific circumstances. The actual rate will meet or exceed the applicable minimum wage.

Minimum Qualifications...

• Valid state-issued driver's license.
• Must be 18 years or older.
• Ability to successfully complete all required training and assessments within the prescribed time.

Preferred Qualifications...

• Experience in the auto service industry or retail.

Primary location: 8130 N. Church Road, Kansas City, MO 64158-0000, United States of America.