Tire & Battery Service Specialist – Customer Focused & Safe

Sam's West; Phoenix (AZ); Vor Ort; USD 57.308.000 - 80.231.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) plan

Paid time off

Employee discounts

Zusammenfassung

Sam's West in Phoenix, AZ, seeks team members for the Tire and Battery Center (TBC) to maintain safety and standards, stock and merchandize displays, and assist members with tire and battery services.

Responsibilities include triaging service queues, prioritizing appointments, and delivering expert member service, using Sam’s Garage and product knowledge to guide purchases and explain warranties. A strong focus on safety, integrity, and customer satisfaction is required.

Qualifikationen

• Valid state-issued driver's license.
• 18 years of age or older.
• Auto service industry experience preferred.
• Retail experience preferred.

Aufgaben

• What you'll do includes assisting members with tire and battery services, presenting and maintaining merchandise and displays, and providing expert member service and recommendations.
• Support TBC service bays by triaging and prioritizing service workflow to maximize efficiency and meet service needs.
• Communicate lead times, order changes, and alternatives for installation or tire fitments to members.
• Promote Sam’s Garage knowledge and product information to ensure members receive value and safe, suitable tire and battery solutions.

Jobbeschreibung

Sam's West in Phoenix, AZ, seeks team members for the Tire and Battery Center (TBC) to maintain safety and standards, stock and merchandize displays, and assist members with tire and battery services.

Responsibilities include triaging service queues, prioritizing appointments, and delivering expert member service, using Sam’s Garage and product knowledge to guide purchases and explain warranties. A strong focus on safety, integrity, and customer satisfaction is required.