Tire & Battery Service Specialist

Walmart Inc.; McAllen (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Education benefits

Retirement plans

Employee discounts

Job summary

Sam’s Club #4850 in McAllen, TX is hiring for a Full-time Tire and Battery Center associate. You will maintain safety and standards, stock and merchandise displays, and assist members with tire and battery services.

You will greet members, recommend products, explain warranties, schedule installations, and drive service excellence while using Sam’s Garage and POS systems. This role emphasizes safety, customer service, and teamwork in a fast-paced club environment; benefits include health

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management.
• Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages.
• Monitors the status of tire and battery orders daily and assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments.
• Assists members with tire maintenance and repair services.
• Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns. Uses Sam’s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value.
• Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value.

Job description

Sam’s Club #4850 in McAllen, TX is hiring for a Full-time Tire and Battery Center associate. You will maintain safety and standards, stock and merchandise displays, and assist members with tire and battery services.

You will greet members, recommend products, explain warranties, schedule installations, and drive service excellence while using Sam’s Garage and POS systems. This role emphasizes safety, customer service, and teamwork in a fast-paced club environment; benefits include health