Tire & Battery Center Specialist — Customer Service Pro

Walmart; Harlingen (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Education benefits

Employee discounts

Job summary

Walmart in Harlingen, TX is seeking a Tire & Battery Center associate to uphold safety, merchandising, and service standards. You will assist members with tire and battery purchases, schedule installations, and explain warranties while leveraging Sam’s Garage knowledge to guide product choices.

The role focuses on delivering outstanding member service, maintaining displays, processing transactions, and collaborating with store teams to ensure efficient tire and battery services.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures and reporting unsafe situations.
• Presents and maintains merchandise presentation by stocking, signing and pricing merchandise and securing fragile items.
• Monitors tire and battery orders, assists with installation appointments, and communicates lead time changes to members.
• Provides expert member service and recommendations using product knowledge to ensure customers receive the best value.
• Drives sales and service excellence in the Tire & Battery Center by promoting offerings and collaborating with the club team.
• Triages service workflow in TBC bays to maximize efficiency and guide technicians to meet service needs.

Skills

Driver's license

Age 18+

Job description

Walmart in Harlingen, TX is seeking a Tire & Battery Center associate to uphold safety, merchandising, and service standards. You will assist members with tire and battery purchases, schedule installations, and explain warranties while leveraging Sam’s Garage knowledge to guide product choices.

The role focuses on delivering outstanding member service, maintaining displays, processing transactions, and collaborating with store teams to ensure efficient tire and battery services.