Tire & Battery Service Advisor — Elevate Customer Experience

Sam's East, Inc.; Morrow (GA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education

Job summary

Sam's Club is seeking a service-focused associate for its Tire and Battery Center in Morrows, GA. You will help members with tire maintenance, fitment decisions, and service scheduling while maintaining a safe, organized selling floor and accurate displays.

You will use Sam’s Garage knowledge, assist with purchasing decisions, and support a fast-paced team in delivering value to members. This role emphasizes safety, integrity, and excellent service.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintain safety and standards on the facility and sales floor.
• Assist members with tire/service needs and product selection.
• Process purchases, returns, and exchanges using POS systems.
• Present and merchandize merchandise with correct pricing and signs.
• Schedule and prioritize service workflows to maximize efficiency.
• Communicate lead times, order changes, and cancellations to members.

Skills

Customer service

Sales

Interpersonal skills

Communication

Safety awareness

Education

No degree required

Tools

POS systems

Job description

Sam's Club is seeking a service-focused associate for its Tire and Battery Center in Morrows, GA. You will help members with tire maintenance, fitment decisions, and service scheduling while maintaining a safe, organized selling floor and accurate displays.

You will use Sam’s Garage knowledge, assist with purchasing decisions, and support a fast-paced team in delivering value to members. This role emphasizes safety, integrity, and excellent service.