Tire & Battery Service Specialist

Walmart; Alpharetta (GA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Tuition assistance (Live Better U)

Job summary

Walmart Alpharetta is seeking a Tire & Battery Center associate to maintain safety on the sales floor and ensure merchandise is organized, displayed, and priced according to policy. You will manage tire and battery orders, assist members with installation appointments, and provide expert product recommendations to maximize value.

The role focuses on delivering high-quality member service, leveraging Sam’s Garage knowledge, explaining warranties, and promoting TBC offerings.

Qualifications

• Valid state-issued driver’s license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by adhering to safety policies and procedures, including safety sweeps, forklift and hazardous material handling requirements, and correcting unsafe situations.
• Keeps Tire and Battery Center (TBC) merchandise organized, stocked, zoned, and merchandised according to policy, including handling of claims, returns, shrink, and damages.
• Presents and maintains merchandise displays, signs, pricing, and securely handles fragile and high-shrink items.
• Monitors tire and battery orders daily and assists members with installation appointments; communicates lead time changes and cancellations; offers alternatives for installation or tire fitments.
• Provides expert member service and recommendations, using Sam’s Garage and product knowledge to explain warranties and ensure best service and value.
• Drives sales by promoting TBC offerings and collaborating with club associates to raise member awareness; triages service workflow and prioritizes appointments to maximize efficiency.
• Demonstrates knowledge of safety/compliance, TPMS, product specs, and POS operations; leverages digital tools to improve service and engagement.
• Acts as a brand advocate, develops team members, and maintains high standards of integrity and customer care.
• Handles purchasing/service decisions, services requests, and processing of payments, returns, refunds, and exchanges per policy.

Skills

Customer service

Sales assistance

Safety compliance

POS operations

Tools

Point‑of‑Sale system

Job description

Walmart Alpharetta is seeking a Tire & Battery Center associate to maintain safety on the sales floor and ensure merchandise is organized, displayed, and priced according to policy. You will manage tire and battery orders, assist members with installation appointments, and provide expert product recommendations to maximize value.

The role focuses on delivering high-quality member service, leveraging Sam’s Garage knowledge, explaining warranties, and promoting TBC offerings.