Tire & Battery Service Advisor: Drive Service & Sales

Walmart Inc.; Vernon Hills (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off and family leave

Job summary

Walmart Tire & Battery Center (TBC) at Vernon Hills, IL seeks a customer-focused associate to maintain safety standards, stock and merchandise displays, and assist members with tire and battery services. You will use Sam’s Garage knowledge to advise on warranties and product options, drive service quality, and coordinate with technicians for efficient installations.

The role emphasizes safety, accurate transactions at the register, and supporting a high level of member satisfaction in a

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.
• Preferred: Auto service industry or Retail experience.

Responsibilities

• Maintain facility and sales floor safety and standards, following safety policies and procedures.
• Stock, zone, and merchandize Tire & Battery Center (TBC) area according to policies; handle claims, returns, shrink, and damages.
• Assist members with tire maintenance and installation scheduling; communicate lead times and cancellations.
• Provide expert member service, recommend products, explain warranties, and resolve concerns.
• Use Sam’s Garage and product knowledge to guide purchases and ensure value for members.
• Drive sales and service excellence by communicating benefits and coordinating with the team.

Job description

Walmart Tire & Battery Center (TBC) at Vernon Hills, IL seeks a customer-focused associate to maintain safety standards, stock and merchandise displays, and assist members with tire and battery services. You will use Sam’s Garage knowledge to advise on warranties and product options, drive service quality, and coordinate with technicians for efficient installations.

The role emphasizes safety, accurate transactions at the register, and supporting a high level of member satisfaction in a