Tire & Battery Service Advisor - Member Experience Pro

Walmart Inc.; West Palm Beach (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

401(k) plan

Stock purchase program

Paid time off (PTO)

Live Better U education benefit

Employee discounts

Company-paid life insurance

Job summary

Walmart Inc. West Palm Beach Tire and Battery Center (TBC) is seeking a drive-focused team member to uphold safety standards, stock and merchandise the TBC area, and assist members with tire and battery installations and maintenance.

You will leverage Walmart processes and Sam’s Garage knowledge to explain warranties, support service appointments, and contribute to a high-quality member experience. The role emphasizes safety, efficiency, and strong product knowledge to promote sales and ensure

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by following safety policies and procedures.
• Organizes, stocks, zones, and merchandises the Tire and Battery Center (TBC) sales floor per company policies.
• Inspects and handles claims, returns, shrink, and damages for proper processing.
• Monitors tire and battery orders and assists members with installation appointments.
• Provides expert member service and recommendations, greeting members and assisting with purchases and services.
• Uses Sam’s Garage and product knowledge to explain warranties and advise on best tire and battery options.
• Drives sales by communicating value of merchandise and services and collaborating with club associates.
• Prioritizes TBC service queue and reallocates resources to meet service needs.
• Operates TBC equipment safely and completes required documentation.
• Processes payments, returns, and exchanges using appropriate procedures for different membership/payment types.

Skills

Customer service

Safety compliance

Teamwork

Sales

Tools

POS system

Cash register

Job description

Walmart Inc. West Palm Beach Tire and Battery Center (TBC) is seeking a drive-focused team member to uphold safety standards, stock and merchandise the TBC area, and assist members with tire and battery installations and maintenance.

You will leverage Walmart processes and Sam’s Garage knowledge to explain warranties, support service appointments, and contribute to a high-quality member experience. The role emphasizes safety, efficiency, and strong product knowledge to promote sales and ensure