Tire & Battery Service Pro

Walmart; Vernon Hills (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits - medical, vision, and

401(k) and stock purchase

Paid time off and leave

Education benefits - Live Better U

Job summary

Walmart’s Tire and Battery Center (TBC) team in Vernon Hills, IL, is seeking a service-oriented associate to maintain safety and organize the TBC sales floor while assisting members with tire and battery purchases and installation scheduling.

You will leverage Sam’s Garage, product knowledge, and customer service skills to recommend the right products, explain warranties, and ensure members receive the best service and value.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintain facility and sales floor safety and standards by following safety policies and handling requirements.
• Organize, stock, and merchandise TBC on the sales floor and manage claims, returns, shrink, and damages.
• Assist members with tire and battery orders, installations, and services, and communicate lead times or cancellations.
• Provide expert member service, determine needs, and guide purchasing and service decisions using Sam’s Garage and product knowledge.
• Drive sales and service excellence by highlighting value and collaborating with the team across the club.
• Triages service workflow in TBC bays, prioritizes appointments, and supports technicians to meet service needs.

Job description

Walmart’s Tire and Battery Center (TBC) team in Vernon Hills, IL, is seeking a service-oriented associate to maintain safety and organize the TBC sales floor while assisting members with tire and battery purchases and installation scheduling.

You will leverage Sam’s Garage, product knowledge, and customer service skills to recommend the right products, explain warranties, and ensure members receive the best service and value.