Tire & Battery Service Advisor — Customer Focused

Sam's East, Inc.; Roanoke (VA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's East, Inc. in Roanoke, VA is hiring for a Tire & Battery Center associate who delivers expert member service on tires and batteries, assists with installation scheduling, and ensures safety and policy compliance on the sales floor.

You will greet members, identify needs, explain warranties, and recommend suitable products while leveraging Sam’s Garage knowledge to maximize value and service quality across the club’s TBC area.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.
• Preferred: Auto service industry, Retail Experience

Responsibilities

• Maintains facility and sales floor safety by following safety policies and procedures.
• Assists members with tire and battery purchases, installations, and service decisions; explains warranties and recommends products.
• Drives sales and service excellence in the Tire & Battery Center (TBC) by communicating value and coordinating with the team to promote offerings.

Job description

Sam's East, Inc. in Roanoke, VA is hiring for a Tire & Battery Center associate who delivers expert member service on tires and batteries, assists with installation scheduling, and ensures safety and policy compliance on the sales floor.

You will greet members, identify needs, explain warranties, and recommend suitable products while leveraging Sam’s Garage knowledge to maximize value and service quality across the club’s TBC area.