Tire & Battery Center Lead: Drive Service Excellence

Sam's Club; Garland (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits including medical, eye

Dental coverage

401(k) and life insurance

Paid time off and holidays

Job summary

Sam's Club in Garland, TX is seeking a Tire and Battery Center Services Lead to supervise the hourly team and drive member service excellence. You will model center expertise, coach staff, and ensure safe, efficient service aligned with the club's goals.

You will use handheld devices to access product knowledge, plan staffing, and maintain standards while delivering strong member experiences and operational results.

Qualifications

• Minimum 6 months supervisory experience or 6 months experience in automotive industry.
• Must be 18 years of age or older.

Responsibilities

• Lead tire and battery center team to meet service goals and drive member satisfaction.
• Train and coach associates to follow safety, policies and service standards.
• Use handheld tools to access product info, pricing and training materials.
• Ensure inventory accuracy and smooth daily operations in the service area.

Skills

Supervisory experience

Customer service

Team leadership

Technology proficiency

Tools

Handheld POS devices

Job description

Sam's Club in Garland, TX is seeking a Tire and Battery Center Services Lead to supervise the hourly team and drive member service excellence. You will model center expertise, coach staff, and ensure safe, efficient service aligned with the club's goals.

You will use handheld devices to access product knowledge, plan staffing, and maintain standards while delivering strong member experiences and operational results.