Tire & Auto Service Advisor — Fast-Paced Career Growth

The Goodyear Tire & Rubber Company; Warren (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

The Goodyear Tire & Rubber Company in Warren, MI is seeking an Automotive Tire & Service Advisor to provide outstanding service and build guest connections at one of Goodyear's Auto Service centers. You will learn about tires, automotive services, and profitability while delivering a positive guest experience.

Responsibilities include driving sales, scheduling appointments, and communicating promotions. The role offers a fast-paced team environment, training opportunities, and potential career

Qualifications

• Previous Automotive Guest Service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Responsibilities

• Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Communicate all advertising and promotion of products and services.
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Contribute to promotional merchandising and special events.
• Effectively communicate all warranties, promotions, and advertisements to guests.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Assist Service Manager in communicating information about guest vehicles, as needed.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Customer service

Communication

Sales aptitude

Valid driver's license

Eligibility to work in the U.S.

18+ years old

Education

High School Diploma or GED

Job description

The Goodyear Tire & Rubber Company in Warren, MI is seeking an Automotive Tire & Service Advisor to provide outstanding service and build guest connections at one of Goodyear's Auto Service centers. You will learn about tires, automotive services, and profitability while delivering a positive guest experience.

Responsibilities include driving sales, scheduling appointments, and communicating promotions. The role offers a fast-paced team environment, training opportunities, and potential career