Tip-Eligible Bartender - Upsell & Guest Experience

Oak View Group; Memphis (TN); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Memphis seeks a personable Bartender to deliver beverage service at events. This part-time role requires friendly service, accuracy with cash handling, and ability to work a fast-paced environment, including nights and weekends.

The position is paid hourly at $2.13 base with tips; benefits for part-time include 401(k) savings plan and matching. Availability to work events as needed and to maintain a clean, compliant bar operation.

Qualifications

• Six months or more experience bartending.
• High School Diploma or GED is preferred.
• Bartending school preferred.
• Accurate cash handling skills required.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional products or restock products as needed.
• Responsible for the issued bank at the bar.
• Maintains a clean and sanitary workstation at all times. Ensures that bar equipment is clean and well maintained.
• Other duties as assigned may include setting up and breaking down bar equipment as required and assisting with the organization of the cooler.

Skills

Bartending experience

Cash handling

Teamwork

Interpersonal skills

Communication

Flexible schedule

Self-directed

Fast-paced

Education

High School Diploma

GED

Job description

Oak View Group in Memphis seeks a personable Bartender to deliver beverage service at events. This part-time role requires friendly service, accuracy with cash handling, and ability to work a fast-paced environment, including nights and weekends.

The position is paid hourly at $2.13 base with tips; benefits for part-time include 401(k) savings plan and matching. Availability to work events as needed and to maintain a clean, compliant bar operation.