Timeshare Resort Reservations Specialist

Christie Lodge; Avon (CO); On-site; USD 32,000 - 36,000; Full time

Job summary

Christie Lodge in Avon, CO 81620 is seeking a Full-Time Reservations/Guest Services agent to educate owners on timeshare value and process reservations for owners and rental guests with a friendly, efficient, and professional approach.

Qualifications include a High School Diploma or equivalent, 6+ months in resort hotelReservations, and fluent English; Spanish is a plus. Some weekends/holidays may be required depending on the season.

Qualifications

• High School Diploma or equivalent is required.
• 6 months or more of prior resort hotel Reservations experience preferred.
• Fluency in English (verbal, written and reading) is required.
• Fluency in Spanish is preferred but not required.

Responsibilities

• Educate Christie Lodge owners on the benefits of their timeshare weeks to maximize value.
• Process reservations for Christie Lodge Owners and Rental guests in a friendly, efficient, informative and professional manner.
• Complete the following duties that have been assigned to each agent in a timely and accurate manner.
• Handle Interval International, RCI and other exchange companies and extranets for reservations.
• Manage voicemail, emails, and inquiries including Expedia/Booking.com and sending confirmations.

Skills

Guest service

Reservations experience

English fluency

Education

High School Diploma or equivalent

Job description

Christie Lodge in Avon, CO 81620 is seeking a Full-Time Reservations/Guest Services agent to educate owners on timeshare value and process reservations for owners and rental guests with a friendly, efficient, and professional approach.

Qualifications include a High School Diploma or equivalent, 6+ months in resort hotelReservations, and fluent English; Spanish is a plus. Some weekends/holidays may be required depending on the season.