Store Manager

The Tile Shop; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Training

HSA contributions

401(k) plan matching

Team-focused environment

Job summary

The Tile Shop in Cary, NC is seeking a Store Manager to lead a team of assistants and sales staff, drive sales, and deliver the ultimate customer experience. You will coach, train, and motivate to meet goals while maintaining store operations and providing outstanding service.

Qualified candidates have proven retail management experience, strong leadership, and a passion for design. You will oversee schedules, inventory, and product knowledge, including installation processes, to educate

Qualifications

• 2+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with drive to exceed expectations.
• Ability to read, write, and speak in English.
• Detail oriented and highly organized.

Responsibilities

• Build and develop a team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn installation processes to educate customers.
• Track store sales goals and provide delivery status updates.
• Maintain professional standards to protect the brand.
• Develop schedules for Store Associates and Warehouse Personnel.
• Maintain inventory accuracy and apply sound business practices.

Skills

Retail management

Sales leadership

Team building

Customer service

Basic math & computer skills

English proficiency

Job description

The Tile Shop is hiring a Store Manager with a people and sales-driven leadership spirit. We want outstanding, knowledgeable, skilled, and motivated managers whose top priority is to provide the highest level of leadership to their team all while showing that great customer service. As a Store Manager, you will lead by example to build, develop, and inspire your team towards successfully achieving sales goals and creating the ultimate customer experience.

Job Description

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Qualifications

• 2+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

Benefits:

• Competitive Pay with Unlimited Earning Potential
• Individual Career Growth Opportunities & Excellent Training
• Competitive & Comprehensive Benefit Package
• HSA Employer Contributions
• 401(k) Plan with employer matching
• Team Focused Work Environment

The Tile Shop is an Equal Opportunity Employer.