TikTop Shop Account Manager - Toys & Home Category

Platinum Commerce; Beverly Hills (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Platinum Commerce is seeking a TikTok Shop Category Manager for Toys & Home in Beverly Hills. You will own day-to-day operations, including assortment planning, pricing, account health, and promotional activities to drive revenue and margin.

You will analyze sales data, coordinate with brand partners, manage product listings, and plan campaigns with internal teams to support live streams and improve customer experience.

Qualifications

• Experience in marketplace or e-commerce account management, preferably with TikTok Shop or similar platforms.
• Strong data analysis, performance tracking, and reporting using tools like Excel/Sheets/BI dashboards.
• Knowledge of digital marketing, including influencer/affiliate management, and paid social campaigns.
• Background in consumer products, ideally Toys/Home, with merchandising and pricing knowledge.
• Excellent communication and relationship management skills.
• High level of organization to manage multiple accounts, timelines and priorities.
• Cross-functional collaboration with fulfillment, creative, and advertising teams.
• Bachelor’s degree in Business/Marketing/Communications or equivalent.
• Proficiency with collaboration tools (Slack, PM platforms) and willingness to learn new systems.
• Eligibility to work on-site in Beverly Hills, CA.

Responsibilities

• Own day-to-day operations of Toys & Home category accounts on TikTok Shop.
• Handle assortment planning, pricing, account health, and promotions to drive revenue and margin.
• Analyze sales and performance data to identify trends and opportunities.
• List products and register into campaigns; coordinate with brand partners.
• Manage product listings for accuracy and optimization.
• Plan campaigns with internal teams and support live streams.
• Monitor competitor activity and maintain a strong market position.
• Negotiate terms with vendors and manage relationships.

Skills

Data analysis

Performance tracking

Reporting

Digital marketing

Influencer management

Affiliate management

Paid social

Content optimization

Communication

Relationship management

Organization

Cross-functional teamwork

Education

Bachelor's degree or equivalent

Tools

Excel

Google Sheets

BI dashboards

Job description

Platinum Commerce is a full-service, end-to-end growth partner for consumer brands, specializing in marketplace success on platforms such as TikTok Shop, Walmart, eBay, and Target+. The company offers integrated services including fulfillment, live streaming, affiliate management, marketplace management, user-generated content (UGC) creation, and paid advertising. Platinum Commerce focuses on helping brands build visibility, drive sales, and optimize performance across multiple channels. The team works with leading brands such as Samsung, Vitamix, Pioneer, Aosu, RCA, and Keababies, providing scalable solutions tailored to each partner’s needs.

Role Description

The TikTok Shop Category Manager – Toys & Home is a full-time, on-site role based in Beverly Hills, CA. This role is responsible for owning the day to day operations of Toys & Home category accounts on TikTok Shop, including assortment planning, pricing, account health, and promotion to drive revenue and margin growth. Day-to-day tasks include analyzing sales and performance data, identifying trends and opportunities, listing products and registering products into campaigns, coordinating with brand partners, and managing product listings to ensure accuracy and optimization. The Category Manager will work closely with internal teams such as sales, marketing, fulfillment, and content to plan campaigns, support live streams, and improve customer experience. The role also involves managing vendor relationships, negotiating commercial terms, and monitoring competitor activity to maintain a strong market position in the Toys & Home segment.

Qualifications

• Experience in marketplace or e-commerce account management, preferably with TikTok Shop or similar platforms (Amazon, Walmart, etc.).
• Strong skills in data analysis, performance tracking, and reporting using tools such as Excel, Google Sheets, or BI dashboards.
• Knowledge of digital marketing principles, including influencer/affiliate management, paid social campaigns, and content optimization.
• Background in consumer products, ideally within Toys, Home, or related retail categories, with an understanding of merchandising and pricing strategies.
• Excellent communication, client-facing, and relationship management skills, with the ability to present insights and recommendations clearly.
• High level of organization and attention to detail, with the ability to manage multiple accounts, timelines, and priorities in a fast-paced environment.
• Comfort working cross-functionally with fulfillment, creative, and advertising teams to execute integrated marketplace strategies.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience.
• Proficiency with collaboration tools (e.g., Slack, project management platforms) and willingness to learn new systems and processes.
• Eligibility to work on-site in Beverly Hills, CA and commitment to maintaining a professional, inclusive, and non-discriminatory work environment.