Tiktok Account Management
Lux Decor Collection
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Job summary
Lux Decor Collection is seeking an experienced TikTok Shop Account Manager to take ownership of our TikTok Shop operations from product research to listings, ads, inventory, and analytics. This hands-on, A-to-Z role focuses on driving traffic, conversions, GMV, profitability, and sustainable growth across our TikTok Shop.
You will collaborate with cross-functional teams to scale performance and ensure compliance.
Qualifications
- 3+ years of hands-on e-commerce experience.
- Proven experience managing TikTok Shop accounts end-to-end.
- Strong knowledge of TikTok Shop Ads/PPC and product listing optimization.
Responsibilities
- Own the TikTok Shop account from A to Z and maintain health/compliance.
- Conduct market research to identify high-potential products and trends.
- Create and optimize product listings with compelling titles, descriptions, and keywords.
- Forecast inventory and coordinate with warehouse and purchasing teams.
- Plan, launch and optimize TikTok Shop ad campaigns and measure performance.
- Recruit and manage TikTok Shop affiliates and creators.
- Analyze performance metrics and prepare regular reports for management.
Skills
Tools
Job description
Location: Remote
Employment Type: Full-Time
Company: Lux Decor Collection
Lux Decor Collection is looking for an experienced and highly hands‑on TikTok Shop Account Manager to take complete ownership of our TikTok Shop operations and growth.
This is an A-to-Z e-commerce role. We are looking for someone who can independently manage the TikTok Shop account from product research and sourcing to product listings, inventory management, TikTok Shop Ads/PPC, affiliate management, sales optimization, analytics, and account health.
The ideal candidate should have strong hands‑on experience managing TikTok Shop accounts and understand how to drive traffic, conversions, GMV, profitability, and sustainable growth.
- Manage the TikTok Shop account from A to Z.
- Maintain overall account health, compliance, product eligibility, and shop performance.
- Manage products, categories, pricing, promotions, shipping settings, and shop operations.
- Monitor account metrics, violations, warnings, and performance issues.
- Ensure all products and operations comply with TikTok Shop policies.
- Conduct market and competitor research to identify high‑potential products.
- Analyze TikTok trends, customer demand, competition, pricing, and sales potential.
- Identify winning products and opportunities for product expansion.
- Research competitor stores, best‑selling products, pricing, creatives, offers, and customer reviews.
- Recommend products based on demand, margins, competition, and scalability.
- Create and optimize TikTok Shop product listings.
- Write compelling product titles, descriptions, features, and selling points.
- Optimize keywords and product information for search visibility.
- Ensure product images, videos, variations, pricing, and product information are accurate.
- Continuously optimize listings based on CTR, conversion rate, sales, and customer behavior.
- Monitor inventory levels and product availability.
- Forecast inventory requirements based on sales trends and campaign performance.
- Coordinate with warehouse, purchasing, and operations teams.
- Prevent stockouts and overstock situations.
- Monitor order processing, fulfillment, cancellations, returns, refunds, and delivery performance.
- Identify inventory‑related issues that may impact TikTok Shop performance.
- Plan, launch, manage, and optimize TikTok Shop advertising campaigns.
- Monitor campaign performance, ad spend, revenue, ROAS, CPA, CTR, CVR, CPC, and other key metrics.
- Identify winning products, creatives, audiences, and campaigns.
- Optimize budgets based on performance and profitability.
- Scale profitable campaigns while controlling inefficient ad spend.
- Conduct ongoing testing of products, creatives, offers, and campaign strategies.
- Prepare regular advertising performance reports.
- Recruit and manage TikTok Shop affiliates and creators.
- Build and maintain a strong creator/affiliate pipeline.
- Send products for creator sampling and product seeding.
- Manage affiliate commissions and promotional offers.
- Track creator‑generated sales, GMV, orders, conversion, and revenue.
- Identify high‑performing creators and develop long‑term partnerships.
- Coordinate with the Creator Partnerships team when required.
- Develop and execute strategies to increase TikTok Shop sales and GMV.
- Identify opportunities to improve conversion rates and average order value.
- Manage promotions, discounts, bundles, coupons, flash sales, and other sales initiatives.
- Analyze sales trends and identify underperforming products.
- Develop action plans to improve product and store performance.
- Continuously test new strategies to increase revenue and profitability.
- Monitor daily, weekly, and monthly TikTok Shop performance.
- Analyze:
- GMV
- Revenue
- Orders
- Conversion Rate
- CTR
- CPC
- ROAS
- CPA
- Ad Spend
- Affiliate Sales
- Product Performance
- Inventory Performance
- Returns & Refunds
- Prepare actionable performance reports for management.
- Use data to identify problems, opportunities, and growth areas.
- Regularly monitor competing TikTok Shop sellers.
- Analyze competitor products, pricing, promotions, content, ads, affiliates, and sales strategies.
- Identify market gaps and opportunities.
- Stay updated on TikTok Shop trends, algorithm changes, policies, tools, and new features.
- Work closely with content creators, video editors, and designers.
- Identify what type of TikTok content and creatives are generating sales.
- Provide product/content briefs based on performance data.
- Recommend hooks, offers, CTAs, product angles, and creative concepts.
- Analyze video‑to‑sale performance and identify winning content.
- 3+ years of hands‑on e‑commerce experience, preferably with TikTok Shop.
- Strong experience managing TikTok Shop accounts from A to Z.
- Proven experience with TikTok Shop Ads / PPC.
- Strong product research and product selection skills.
- Experience with inventory and order management.
- Experience managing TikTok Shop affiliate/creator programs.
- Strong understanding of e‑commerce KPIs and analytics.
- Experience with product listing optimization and e‑commerce SEO.
- Strong understanding of GMV, ROAS, CTR, CVR, CPC, CPA, AOV, and profitability.
- Strong analytical and problem‑solving skills.
- Ability to independently identify problems and implement solutions.
- Strong communication and coordination skills.
- Comfortable working with cross‑functional teams including warehouse, purchasing, content, creative, and marketing teams.
- Highly proactive, detail‑oriented, commercially minded, and results‑driven.
Candidates should ideally have hands‑on experience with:
- TikTok Shop Seller Center
- TikTok Shop Ads / TikTok Ads Manager
- TikTok Shop Affiliate Center
- Product Research Tools
- E‑commerce Analytics
- Inventory Management Systems
- Google Sheets / Excel
- Product Listing & SEO
- Competitor Research
- Sales & Performance Reporting
Success in this role will be measured through:
- TikTok Shop GMV growth
- Revenue growth
- Number of orders
- Conversion rate improvement
- ROAS / advertising profitability
- PPc efficiency
- Product‑level profitability
- Successful product launches
- Affiliate‑generated sales
- Creator activation and performance
- Inventory availability
- Reduction in stockouts and operational issues
- Account health and compliance
- Overall TikTok Shop growth
This is NOT a basic TikTok social media management role.
We are NOT looking for someone whose primary experience is simply posting TikTok videos or managing a TikTok social media page.
We need someone who understands TikTok Shop as an e‑commerce business and can take ownership of the complete operation:
Product Research Product Selection Listing SEO Inventory Pricing Promotions PPC/Ads Affiliates Creators Orders Analytics Optimization Sales & GMV Growth
The ideal candidate should be able to look at the account, identify what is working and what is not, and independently develop and execute a plan to improve performance.
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