Social Commerce Manager, TikTok Shop

Platinum Commerce; Beverly Hills (CA); In loco; USD 90.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Health, dental and vision insurance

401(k) with company match

Career growth opportunities

On-site live studios in Beverly Hills

Descrizione del lavoro

Platinum Commerce seeks a Social Commerce Manager to drive TikTok Shop execution for multiple brands from our Beverly Hills HQ. You will manage campaigns, product setups, promotions, and live studio-aligned tasks, while coordinating with creators and affiliates to maximize GMV.

You will analyze performance metrics, optimize campaigns, and ensure accurate reporting across teams, contributing to live studios and brand growth daily.

Competenze

• 2+ years in social commerce, affiliate or influencer marketing, ecommerce operations or marketplace roles.
• Hands-on TikTok Shop experience in Seller Center or Affiliate Center; Amazon or other marketplaces a plus.
• Comfortable with data, spreadsheets and dashboards, and able to turn them into action.
• Able to manage several brands, campaigns and timelines at once.
• Understands creator workflows and affiliate mechanics.
• Clear with creators, brands and internal teams.

Mansioni

• Execute on TikTok Shop: campaign setup, product setup, promotions, sampling workflows and shop monitoring.
• Drive creator and affiliate work: recruit and brief creators, manage samples, top creators selling.
• Analyze and optimize: track GMV, traffic, conversion, CTR, content volume and campaign results.
• Support brand growth: run assortment launches, pricing updates and campaign registrations with account leads.
• Maintain shop health: monitor inventory, listings, account health and campaign readiness, flag risks early.
• Coordinate across teams: work with live studios, content and ads teams on brand calendars.
• Own reporting: keep trackers accurate and support weekly/monthly reporting to brands.
• Guide the coordinator team: direct coordinators on creator outreach, samples and data entry.

Conoscenze

2+ years experience

TikTok Shop experience

Analytical mindset

Organizational skills

Creator knowledge

Clear communication

Strumenti

TikTok Shop Seller Center

TikTok Shop Affiliate Center

Other marketplaces (Amazon etc.)

Descrizione del lavoro

Location: Beverly Hills, CA. Full-time, on-site five days a week, because the work runs alongside our live studios.

About Platinum Commerce

Platinum Commerce is a Certified TikTok Shop Partner and one of the fastest growing social commerce agencies in the US. We are the growth partner behind premium brands like Vitamix, Samsung, AOSU and KeaBabies, running their TikTok Shops end to end: shop operations, creator affiliate programs, live selling, content, paid ads and fulfillment. In 2026, TikTok Shop named us an Annual Ecosystem Partner of the Year.

Live selling is at the center of what we do. From our headquarters a block from Rodeo Drive, we run 12+ live studios with 100+ hosts, stream more than 3,500 hours of live selling a month, and ship 99%+ of orders the same day.

Role Overview

The Social Commerce Manager runs day-to-day TikTok Shop execution for our brands. The role is flexible on purpose: depending on your strengths, you will lean toward creators and affiliates or toward shop operations and analysis, while owning results across both.

Key Responsibilities

• Execute on TikTok Shop: Handle campaign setup, product setup, promotions, sampling workflows and shop monitoring in Seller Center and Affiliate Center.
• Drive creator and affiliate work: Recruit and brief creators, manage samples, and keep top creators selling.
• Analyze and optimize: Track GMV, traffic, conversion, CTR, content volume and campaign results, and surface what to change.
• Support brand growth: Run assortment launches, pricing updates and campaign registrations with our account leads.
• Maintain shop health: Watch inventory, listings, account health and campaign readiness, and flag risks early.
• Coordinate across teams: Work with our live studios, content and ads teams on each brand's calendar.
• Own reporting: Keep trackers accurate and support weekly and monthly reporting to brands.
• Guide the coordinator team: Direct our coordinators on creator outreach, samples and data entry.

Qualifications

• Experience: 2+ years in social commerce, affiliate or influencer marketing, ecommerce operations or marketplace roles.
• Platform skills: Hands-on TikTok Shop experience in Seller Center or Affiliate Center; Amazon or other marketplaces a plus.
• Analytical skills: Comfortable with data, spreadsheets and dashboards, and able to turn them into action.
• Organization: Able to manage several brands, campaigns and timelines at once.
• Creator knowledge: Understands creator workflows and affiliate mechanics.
• Communication: Clear with creators, brands and internal teams.

Nice to have

• Live selling experience
• GMV Max or Spark Ads, and creator tools such as Cruva or FastMoss
• Agency experience across multiple brands

What We Offer

• Competitive pay: $90,000 to $115,000 base salary, depending on experience, plus bonus.
• Full benefits: Health, dental and vision insurance.
• Retirement: 401(k) with company match.
• Career growth: A fast-growing agency adding brands, with room to grow as we do.
• Live studios: Work on-site in Beverly Hills, a block from Rodeo Drive, next to our 12+ live studios.

Platinum Commerce is an equal opportunity employer.