TikTok Shop Senior UX Designer - Consumer

TikTok; San Jose (CA); On-site; USD 137,000 - 319,000; Full time

Job summary

Join TikTok as a Senior UX Designer to shape the future of e-commerce on our platform. You will leverage user research and collaborate with cross-functional teams to enhance user experiences and drive design innovation. This mid-senior level role emphasizes creativity, usability, and cultural insights, offering a competitive salary and benefits.

Benefits

Health insurance

401(k)

Paid leave

Qualifications

• 5+ years of experience designing consumer-facing products.
• Proficiency in visual and interaction design.
• Excellent communication skills.

Responsibilities

• Designing the after-sales experience for TikTok shopping.
• Collaborating with cross-functional teams to influence strategic decisions.
• Leading large-scale projects from inception.

Skills

Visual design

Interaction design

Prototyping

Communication

Stakeholder collaboration

A/B testing

Data-driven design

Job description

TikTok Shop Senior UX Designer - Consumer

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Responsibilities

About the team
TikTok Shop is an innovative e-commerce platform enabling merchants, brands, and creators to sell directly on TikTok. As a member of the TikTok Shop Design team, you will utilize qualitative and quantitative research to gather user feedback, develop deep user understanding, and collaborate cross-functionally with design, product, and marketing teams to meet business objectives. Our team emphasizes usability, functionality, and impact, blending cultural insights and global perspectives across diverse locations. Focused on B2B solutions in operations and finance, we work closely with stakeholders to enhance efficiency and user experience. Join us to pioneer design innovation and set new industry standards.

Responsibilities include:

1. Designing the after-sales experience for TikTok shopping.
2. Collaborating with cross-functional teams—product managers, researchers, content designers, engineers—to influence strategic decisions and deliver impactful global products.
3. Leading large-scale projects from inception, managing ambiguity to ensure high-quality, meaningful experiences.
4. Driving design solutions based on user needs, business goals, and technical constraints.
5. Facilitating workshops and sprints to explore innovative solutions.
6. Enhancing design quality with a focus on craftsmanship.
7. Providing and receiving feedback on designs and strategies.

Qualifications

Minimum Qualifications:

• 5+ years of experience designing consumer-facing products across mobile, web, desktop, and other platforms.
• Proficiency in visual and interaction design, including creating prototypes for testing complex interactions.
• Excellent communication skills to articulate concepts and decisions.
• Experience working with multiple stakeholders.
• Ability to iterate quickly and generate multiple concepts.
• Experience with A/B testing and data-driven design practices.

Preferred Qualifications:

• Results-oriented, resilient, and capable of thriving in a startup environment focused on impact.
• Passion for TikTok and its community.
• Leadership experience across multiple business verticals and mentoring designers.

About TikTok

TikTok is a leading platform for short-form mobile videos, inspiring creativity and bringing joy worldwide. Our headquarters are in Los Angeles and Singapore, with offices across major cities globally.

Why Join Us

Our mission is to inspire creativity and joy through innovative products. We value curiosity, humility, and impact, fostering a culture of learning, resilience, and innovation. Join us to grow and make a difference.

Diversity & Inclusion

TikTok is committed to an inclusive environment that values diverse skills, experiences, and perspectives. We aim to reflect the communities we serve and celebrate diversity.

Accommodation

We provide reasonable accommodations for candidates with disabilities or other protected reasons. Contact us at https://tinyurl.com/RA-request for assistance.

Job Details

Salary range: $137,244 - $318,960 annually, depending on location and experience. Benefits include health insurance, 401(k), paid leave, and more. Benefits may vary by country and role.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job functions: Design, Art/Creative, IT

Industries: Social Networking Platforms