TikTok Shop Account Lead — Growth & Strategy

AMZ Advisers; Hoboken (NJ); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Unlimited PTO

Hybrid work schedule

Job summary

Reach Social, a Chief Media company, seeks an Account Manager to own client TikTok Shop strategy and results across a portfolio of high-value brands. You’ll align affiliates, creators, merchandising, campaigns, GMV Max ads, and offers into a unified growth plan, while maintaining deep client relationships.

This role reports to leadership and guides a remote team to achieve targets. You’ll lead onboarding, bi-weekly performance reviews, and cross-sell agency services, staying ahead of platform

Qualifications

• 2+ years of hands-on TikTok Shop experience.
• Exceptional communication and relationship-building skills with senior client stakeholders.
• A strong analytics mindset: you turn data into decisions and growth strategies.
• Excellent project management; you can keep many workstreams across many clients moving at once.
• Comfort leading people and holding a team to a high standard.

Responsibilities

• Set the overall account strategy for each client, tying content, affiliate, ads, merchandising, and offers into one cohesive growth plan.
• Set GMV and performance goals for each shop and the plan to hit them.
• Analyze performance, content, and competitor landscapes to decide where to push, pull back, or pivot.
• Proactively spot growth opportunities and cross-sell agency services.
• Stay ahead of new TikTok Shop features, tools, and trends and decide which to bring to your clients.
• Direct the affiliate, merchandising, campaigns, and ads functions to execute the plan.
• Own the client relationship as the primary point of contact and lead onboarding and KPI reviews.

Skills

TikTok Shop experience

Client management

Analytics mindset

Communication skills

Project management

Leadership

Bias toward action

Job description

Reach Social, a Chief Media company, seeks an Account Manager to own client TikTok Shop strategy and results across a portfolio of high-value brands. You’ll align affiliates, creators, merchandising, campaigns, GMV Max ads, and offers into a unified growth plan, while maintaining deep client relationships.

This role reports to leadership and guides a remote team to achieve targets. You’ll lead onboarding, bi-weekly performance reviews, and cross-sell agency services, staying ahead of platform