Tier III Systems Engineer – IT Infra & Security

The Chronicle Of Higher Education, Inc.; Baltimore (MD); On-site; USD 34,000 - 55,000; Part time

Benefits offered by this job

Parking

Sick and Safe Leave

Retirement plans (403(b) / 457(b)

Job summary

CCBC is seeking an IT professional to perform administrative and technical work in support of the College's computing and network infrastructure. The role requires an Associates degree and three years of systems engineering experience, with strong knowledge of Windows and Linux server environments.

This on-site, daytime position is part-time (approximately 19.5 hours/week) and may include working hours between 8:00am and 6:00pm.

Qualifications

• Associates degree and three years of experience in systems engineering or a computer-related field.
• Knowledge of operating system installation, security, and configuration.
• Knowledge of application installation and end user provisioning and security, LDAP concepts, SAN concepts, desktop and server patch management.

Responsibilities

• Provide technical support for the Information Technology department and ongoing projects.
• Serve as a member of the team which provides Tier III support to the Support Center, including the Help Desk.
• Assist with problem support for systems software and hardware support for problems escalated by the Support Center and Help Desk Analysts.
• Assist with the installation, configuration, administration, and maintenance of network infrastructure.
• Perform information technology security risk assessments, incident response, and remediation.
• Provide support for upgrades, rollouts and special projects, and events, as required.
• Troubleshoot server problems.
• Ensure stability of Windows and Linux servers through out routine maintenance.
• Coordinate new server software installations.
• Prototype new software.
• Maintain SAN and email environments.

Skills

System engineering

Security configuration

End user provisioning

LDAP concepts

SAN concepts

Patch management

Education

Associates degree

Tools

Windows Server

Linux servers

SAN management

Email environments

Job description

CCBC is seeking an IT professional to perform administrative and technical work in support of the College's computing and network infrastructure. The role requires an Associates degree and three years of systems engineering experience, with strong knowledge of Windows and Linux server environments.

This on-site, daytime position is part-time (approximately 19.5 hours/week) and may include working hours between 8:00am and 6:00pm.