Tier III Senior Technical Engineer – Onsite (Akron)

dba CTMS; Akron (OH); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off

Bonus opportunities

Fitness reimbursements

Professional development opportunities

Job summary

A leading Managed Service Provider in Akron, OH, is seeking a highly skilled Tier III Senior Technical Engineer. This onsite role demands expertise in Windows Server, Active Directory, and cloud platforms to troubleshoot and resolve complex IT issues. Candidates should possess strong technical background and leadership skills, with a preference for experience in MSP environments. The compensation package includes a competitive salary of $75,000 to $90,000 per year, along with comprehensive benefits and opportunities for growth.

Qualifications

• Minimum of 3 years experience in senior technical support or engineering.
• Strong background in Managed Service Provider (MSP) environments.
• Management or leadership experience preferred.

Responsibilities

• Provide guidance and mentorship to Tier 1 and Tier 2 engineers.
• Diagnose and resolve complex technical issues.
• Architect and implement solutions to address client needs.
• Communicate effectively with clients to provide tailored solutions.

Skills

Windows Server

Active Directory

Networking (TCP/IP, VPNs, firewalls)

Cloud platforms (AWS, Azure)

Virtualization (VMware, Hyper-V)

Analytical skills

Communication skills

Interpersonal skills

Education

Relevant certifications (CompTIA Network+, Security+, etc.)

Job description

A leading Managed Service Provider in Akron, OH, is seeking a highly skilled Tier III Senior Technical Engineer. This onsite role demands expertise in Windows Server, Active Directory, and cloud platforms to troubleshoot and resolve complex IT issues. Candidates should possess strong technical background and leadership skills, with a preference for experience in MSP environments. The compensation package includes a competitive salary of $75,000 to $90,000 per year, along with comprehensive benefits and opportunities for growth.