Tier II Infrastructure Specialist: VMware, Windows & Linux

Frey Consulting Group; Terre Haute (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Frey Consulting Group in Terre Haute, IN is seeking a Tier II Specialist to monitor enterprise infrastructure, respond to production incidents, and perform scheduled maintenance to keep servers, networks, virtualization, and backup systems available.

Ideal candidates have 2-5 years of enterprise infrastructure experience, strong troubleshooting, documentation, and the ability to work independently in a 24x7 operations environment.

Qualifications

• Associate's or Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
• 2-5 years of experience supporting enterprise infrastructure and managed services.
• Experience with Windows Server, Linux, VMware, networking, and backup tools.
• Strong troubleshooting skills across servers, virtualization, storage, networking, and related infrastructure.
• Ability to work independently in a 24x7 operational environment with strong communication.

Responsibilities

• Monitor enterprise servers, virtualization, storage, networking, and backup environments.
• Respond to infrastructure alerts, troubleshoot production issues, and restore services.
• Execute approved OS, VMware, and infrastructure patching during maintenance.
• Monitor backup and replication jobs, investigate failures, and perform authorized restores.
• Perform health checks following maintenance to verify production system availability.
• Monitor Active Directory, DNS, DHCP, storage systems, and network infrastructure.
• Escalate critical incidents to engineering teams and vendors per procedures.
• Maintain accurate documentation, operational logs, incident tickets, and shift turnover reports.

Skills

Infrastructure troubleshooting

Production incident response

Analytical thinking

Documentation

Communication

Organization

Problem-solving

Prioritization

Decision-making

Education

Bachelor's degree in IT/Computer Science or related field

Equivalent experience

Tools

Pure Storage FlashArray

TrueNAS

Microsoft Azure

MS 365

PowerShell

Bash scripting

Enterprise monitoring

ITSM/ticketing systems

Storage replication

Firmware updates

Job description

Frey Consulting Group in Terre Haute, IN is seeking a Tier II Specialist to monitor enterprise infrastructure, respond to production incidents, and perform scheduled maintenance to keep servers, networks, virtualization, and backup systems available.

Ideal candidates have 2-5 years of enterprise infrastructure experience, strong troubleshooting, documentation, and the ability to work independently in a 24x7 operations environment.