Tier 2 HR Operations Specialist - Workday & Offboarding

Viasat; Rhode Island; On-site; USD 63,000 - 99,500; Full time

Job summary

Viasat is seeking a Tier 2 HR Operations specialist to support the regional Workday lifecycle, including onboarding, offboarding, and escalated cases. You will maintain HRIS records, draft change letters, and partner with Tier 1 to transition transactions to the Employee Service Center, while contributing to knowledge articles.

Strong communication, discretion, and familiarity with Workday and ServiceNow are required; 1–2 years in HR operations preferred.

Qualifications

• 1–2 years of HR operations or employee lifecycle support experience.
• Strong problem solving and ability to handle sensitive situations.
• Excellent communication and attention to detail, especially in Workday transactions.

Responsibilities

• Manage Tier 2 HR cases including onboarding/offboarding and regional requirements.
• Process Workday lifecycle tasks and maintain HRIS records for the region.
• Prepare employee change letters and support knowledge article updates.
• Assist in shifting transactions to the Employee Service Center and document processes.

Skills

HR operations

Case management

Workday

HRIS

Documentation

Tools

Microsoft Office

ServiceNow

Job description

Viasat is seeking a Tier 2 HR Operations specialist to support the regional Workday lifecycle, including onboarding, offboarding, and escalated cases. You will maintain HRIS records, draft change letters, and partner with Tier 1 to transition transactions to the Employee Service Center, while contributing to knowledge articles.

Strong communication, discretion, and familiarity with Workday and ServiceNow are required; 1–2 years in HR operations preferred.