Tickets Sales & Rental Attendat

Crosslake Minnesota; Minnesota; Hybrid; USD 17,000 - 25,000; Part time

Job summary

Mount Ski Gull is seeking staff for seasonal rental and ticket sales positions. Opportunities include working at the rental counter and/or ticket counter, with duties spanning equipment fitting, ticket sales, waivers, and guest assistance. Weekend and holiday availability is required.

Training will be provided; prior customer service experience is helpful. Minimum age 14 (16+ for rental). This role emphasizes a friendly, professional, and cooperative work environment.

Qualifications

• Must be 14 years of age or older (16+ to work in rental).
• Experience in customer service is a plus.
• Rossignol Rental Technician Certification required or to be obtained during staff training.
• Ski and snowboard experience is helpful but not required.

Responsibilities

• Rental: outfit customers with proper equipment in a timely and friendly manner; demonstrate enthusiastic and courteous service; learn ski/snowboard maintenance tasks (mounting bindings, waxing, tuning); keep rental area clean and organized.
• Ticket Sales: sell lift tickets, rental forms, lessons, and merchandise; obtain updated waivers for all guests; answer guest questions in all formats; keep the chalet clean and tidy for best service.

Skills

Customer service

Communication

Teamwork

Weekend availability

Job description

Roles and Responsibilities include, but are not limited to:

Seasonal; Part-time or Full-time

The Ticket Sales and Rental attendant is responsible for working at the ticket counter or rental counter. Employees may work in both or just one of the areas.

This position reports to the Managers on Duty & General Manager.

Must be available to work weekends and holidays.

Ability to communicate with co-workers, volunteers, and guests in a clear, business-like and respectful manner which focuses on generating a cooperative work environment.

Must attend Mount Ski Gull Staff Training.

As a Rental worker:

• Responsibilities include outfitting customers with proper equipment in a timely and friendly manner:
• Demonstrate enthusiastic and courteous service to our customers.
• Ability to work (or learn) the technical aspects of skis and snowboards this may include but is not limited to: mounting bindings, waxing, ski sharpening, ski and snowboard tuning.
• Keeping the rental area & chalet clean and organized.

As a Ticket Sales Employee:

• Responsible for selling lift tickets for skiing and snow tubing, rental equipment forms, lessons, and merchandise.
• Responsible for getting updated waivers for all guests.
• Answering all questions of guests and members in all communication formats.
• Keeping the chalet clean and tidy for best customer service.

Job Requirements & Experience include, but not limited to:

• Must be 14 years of age or older (16+ to work in rental).
• Experience working in customer service is a plus.
• To work in Rental- Possess or obtain Rossignol Rental Technician Certification (will obtain during staff training).
• Ski and snowboard experience is helpful but not required.