Ticket Seller| Part Time | Santander Arena

Oak View Group; Reading (Berks County); On-site; USD 13,069 - 18,614; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Reading, Pennsylvania, seeks a Ticket Seller to work flexible schedules, including weekdays and weekends. The role requires operating computerized ticketing systems and providing superior customer service.

The ideal candidate will effectively deal with public inquiries and ensure accurate accounting of tickets and payments. Benefits for part-time roles include a 401(k) Savings Plan with matching.

Qualifications

• Ability to work a flexible schedule, including days, evenings, and weekends.
• Possess high standards of integrity, credibility, and reliability.
• Attention to detail and ability to resolve customer questions.

Responsibilities

• Collect event ticketing and parking payments.
• Deal courteously with the general public.
• Accurately account for payments collected and tickets issued.
• Research customer accounts.

Skills

Knowledge of Microsoft Suite

Comfort with technology

Superior Customer Service

Relationship building

Effective communication

Job description

Overview

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Ticket Seller is required to work weekdays, evenings, and/or weekends and holidays, as event schedules vary. The position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; and account for all tickets sold and payments received from sales at the end of each shift.

This role pays an hourly rate of $11.50.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 25, 2026.

About The Venue

Santander Arena, located in downtown Reading, Pennsylvania, is a versatile venue that serves as the home arena for the Reading Royals, the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosted an array of live events, including concerts, Disney on Ice, and other family-friendly events, attracting hundreds of thousands of visitors annually.

Responsibilities

• Collect event ticketing and parking payments.
• Deal courteously and effectively with the general public.
• Accurately account for payments collected and tickets issued.
• Resolve guest questions.
• Research customer accounts.
• Provide feedback to supervisor.

Qualifications

• Knowledge of Microsoft Suite.
• Comfortable with the use of technology and a quick learner.
• Superior Customer Service.
• Ability to initiate and build relationships with customers.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Possess high standards of integrity, credibility, and reliability.
• Ability to communicate effectively and clearly with attention to detail.

Equity and Inclusion

Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.