Ticket Seller | Part-Time | Chaifetz Arena

Oak View Group; St. Louis (MO); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in St. Louis is seeking a courteous Ticket Seller to assist guests with ticket purchases, Will Call distribution, and event information with a positive, professional demeanor.

This part-time role pays $15.00–$16.00 per hour, requires basic computer skills, cash handling experience, and strong customer service. Flexible availability for nights, weekends and some holidays is preferred, with an application deadline of October 9, 2026.

Qualifications

• High school diploma or GED preferred.
• Basic computer skills, ideally with a ticketing system.
• Previous cash handling and/or retail experience.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including nights, weekends, and some holidays.

Responsibilities

• Arrive for each scheduled shift on time, in uniform and ready to work.
• Listen to guests’ questions and requests attentively.
• Provide accurate information about events, prices, seating, and facility details.
• Generate tickets from the ticketing system and ensure payment is complete.
• Handle cash and card transactions accurately and efficiently.
• Ensure cash drawer counts match starting bank and totals.
• Resolve guest concerns or escalate to a supervisor when needed.

Skills

Customer service

Communication

Cash handling

Retail experience

Flexibility

Basic computer skills

Education

High school diploma/GED

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

Position Summary

The Ticket Seller will assist guests in a friendly, courteous, and professional manner with ticket purchases, including distribution of Will Call tickets. This role pays an hourly rate of $15.00–$16.00.

Application Deadline

October 9, 2026

Benefits for Part-Time roles

401(k) Savings Plan, 401(k) matching.

Responsibilities

• Arrive for each scheduled shift on time, in uniform and ready to work.
• Attentively listen to guests’ questions and requests.
• Provide accurate information to guests relative to events being held in the building, including dates, times, ticket prices, discounts, restrictions, seating options, event descriptions, and general information about the facility.
• Accurately generate tickets from the computerized system and retain tickets until the payment transaction is complete.
• Handle payment transactions whether by cash or credit card in an accurate, efficient, and timely manner.
• Ensure that an acceptable credit card is provided, supported by a photo ID, and that the guest signs the receipt; for cash purchases, any change is counted back to the guest.
• Provide tickets to the guest and request the guest to review the tickets to ensure the date and time of the event are as requested.
• Ensure that cash count is accurate at the beginning of the shift and that when the cash drawer is counted at the end of the shift by management, the cash in the drawer equals the amount taken in per the ticketing system, plus the starting bank.
• Listen to guest concerns and complaints in a calm and patient manner and resolve the issue to the satisfaction of the guest or, if necessary, contact a Supervisor/Manager for assistance.

Qualifications

• High school diploma/GED preferred.
• Basic computer skills, ideally with a computerized ticketing system.
• Previous cash handling and/or retail experience.
• Ability to accurately and efficiently handle large quantities of cash and process credit card transactions.
• Excellent customer service and communication skills.
• Ability to keep accurate and legible records.
• Ability to work flexible hours, including nights and weekends and some holidays.

Diversity & Inclusion

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is why we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.