Ticket Seller

Mount Southington Ski Area; Plantsville (CT); Sur place; USD 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Complimentary ski access

Employee discounts on food/beverages

Résumé du poste

Mount Southington Ski Area is seeking a Ticket Seller for seasonal indoors work in Plantsville, CT. You will help guests buy lift tickets, rentals, and lesson packages, sharing mountain information and policies to enhance their visit.

The role requires strong guest service, cash handling, and communication skills, with a flexible schedule including weekends and holidays. Compensation is $17.50/hour with ski/ride access and discounts.

Qualifications

• Experience in cash handling and guest service.
• Strong written and verbal communication skills.
• Ability to stay calm in high-volume environments.

Responsabilités

• Sell tickets, rentals, and lesson packages.
• Handle guest questions and concerns.
• Maintain accurate cash handling and POS records.
• Record hours and resolve discrepancies before pay period ends.
• Complete required training and perform other duties as assigned.

Connaissances

Guest service

Cash handling

POS transactions

Communication

Teamwork

Description du poste

Job Details: Job Location: Plantsville, CT 06479, Position Type: Seasonal, Job Shift: Primarily Indoors, Job Category: Lifts & Tickets, Position Summary

The Ticket Seller is responsible for providing exceptional guest service by assisting guests with purchasing lift tickets, lessons, and other mountain activities. This role ensures a smooth and welcoming ticketing experience while sharing information about mountain offerings, pricing, and mountain policies to help guests make the most of their visit.

Key Responsibilities

• Provide efficient and friendly service selling tickets, rentals, and lesson packages
• Handle guest questions and concerns, taking appropriate partners as necessary
• Ensure compliance with pricing structures and promotional policies
• Maintain accurate cash handling and POS records
• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
• Complete all required training as determined by mountain leadership
• Other duties as assigned by mountain leadership

Qualifications, Requirements, and Compensation: Qualifications

• Strong organizational skills and attention to detail
• Ability to accurately handle cash and credit card transactions
• Strong written and verbal communication skills
• Ability to remain calm and solutions-oriented in high-volume environments
• Strong aptitude for guest service
• Flexible schedule including weekends, holidays, and peak season hours
• Must be eligible to work in the United States
• Successful completion of background check

Work Environment & Physical Requirements

• Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
• Ability to lift up to 25 lbs

Compensation & Benefits

• Compensation: $17.50/hour
• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)