Ticket Seller

ASM Global; Laredo (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global is seeking a Part-Time Box Office Ticket Seller at Sames Auto Arena in Laredo, TX. You will assist guests by opening/closing the window, selling tickets, handling cash, and maintaining accurate sales records during events.

Fluency in English and Spanish is preferred, along with the ability to work evenings, weekends, and holidays. The role reports to the Box Office Manager in the Finance department.

Qualifications

• High School diploma or GED required; minimum six months experience in box office or banking preferred.
• Bi-lingual English/Spanish preferred.
• Excellent communication in English and Spanish.
• Ability to count money, make change, and handle cash accurately.
• Ability to work independently and as part of a team.

Responsibilities

• Opens and/or closes the ticket window as required.
• Dispenses tickets accurately, accepts payment and makes change.
• Maintains accurate daily ticket counts and cash balances.
• Completes daily sales reports and submits cash for audit.
• Fulfills seat reservations by mail and handles Will-Call according to procedures.
• Provides excellent customer service and answers questions about prices, seating, and events.

Job description

POSITION: Part-Time Box Office Ticket Seller

DEPARTMENT: Finance

REPORTS TO: Box Office Manager

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Essential Duties and Responsibilities

Include the following:

• Opens and/or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately.
• Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
• Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor.
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events.
• Files various records and reports. Performs related clerical work assigned.
• Maintains confidentiality concerning upcoming events
• Maintains a professional attitude and appearance.
• Performs other duties as assigned by the Box Office Manager.
• Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma/G.E.D is required and a minimum six (6) months experience in box office or banking is strongly preferred.
• Bi-lingual (English/Spanish) is strongly preferred

Skills and Abilities

• Excellent communication skills in both English and Spanish.
• Ability to count money, make change, and handle cash accurately.
• Ability to listen and follow instructions.
• Ability to work independently and as a member of the team.
• Excellent customer service skills
• Ability to work flexible hours including evenings, weekends and holidays, as needed.

Computer Skills

• Ability to input data into a computer to record sales transaction.

Other Qualifications

• MUST BE 18+ YEARS OLD TO APPLY

WORKING CONDITIONS

Location: Sames Auto Arena- Laredo, Tx

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.