Ticket Seller

The Sanford Center; Bemidji, Northern (MN, KY); Hybrid; USD 18,000 - 26,000; Part time

Job summary

The Sanford Center in Bemidji, MN is seeking a part-time Ticket Seller to operate the box office for shows and events. You will open/close the window, dispense tickets, handle cash, and provide friendly customer service.

This role requires accurate money handling, the ability to work flexible hours including evenings, weekends and holidays, and good English communication. Prior box office or guest services experience is preferred.

Qualifications

• High school diploma or GED is required or equivalent.
• 1–3 months related experience and/or training preferred.
• Box office or guest services background is preferred.
• Ability to work the ticket window with minimal supervision.
• Flexible hours including daytime, evenings, weekends and holidays are required.
• Must be able to speak, read, and write English.

Responsibilities

• Open and/or close ticket window as required.
• Dispense tickets and handle cash accurately.
• Maintain accurate counts for hard tickets and computer printed tickets.
• Complete daily ticket sales reports and balance cash receipts.
• Fill reservations by telephone or mail; manage Will-Call window per procedures.
• Provide excellent customer service and resolve routine inquiries.
• Answer questions about prices, seating, and events.
• File records and perform related clerical duties.

Skills

Customer service

English proficiency

Money handling

Attention to detail

Communication

Education

High school diploma or GED

Job description

POSITION: Ticket Seller FACILITY: The Sanford Center REPORTS TO: Ticket Office Manager FLSA STATUS: Part-Time, Non-Exempt PAY RATE: $16/Hourly

Summary Responsible for ticket sales for shows or events by performing the following duties.

Essential Duties and Responsibilities

• Opens and or closes ticket window as required.


• Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.


• Maintains accurate count when selling hard tickets or accesses computer for computer printed tickets.


• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.


• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.


• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.


• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.


• Files various records and reports. Performs related clerical work as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Ability to work the ticket window with minimal supervision


• Ability to work flexible hours including daytime, evening, weekends and holidays, as needed


• Must be able to speak, read, and write English


• Must have professional attitude and appearance

Education and/or Experience

• High school diploma or general education degree (GED)


• 1 to 3 months related experience and/or training


• Or equivalent combination of education and experience


• Box office or guest services background preferred

Skills and Abilities

• Ability to count money, make change accurately


• Ability to listen and follow instructions