Ticket Sales Account Executive

attainsports; Frederick (MD); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Competitive health, dental, and vision

11 federal holidays

Unlimited paid time off (UTO)

401(k) matching

Career growth opportunities

Job summary

Attain Sports is hiring for a ticket sales role in Frederick to sell new and renewal ticket plans, group tickets, suites, and catered events. You’ll prospect via cold calls and meetings, build relationships with local organizations, and work with the Marketing team to grow group sales.

The role requires a bachelor’s degree in Sales/Marketing/Business or equivalent, strong communication and service skills, and willingness to work extended hours including nights and weekends.

Qualifications

• Bachelor's degree in Sales, Marketing, or Business, or equivalent experience.
• Excellent oral and written communication and customer service skills.
• Ability to work independently and as part of a team.
• Willing to work extended hours, including nights, weekends, and holidays.
• Spanish fluency is a plus.
• Minor League Baseball experience preferred but not required.

Responsibilities

• Actively prospect, research and sell ticket plans and group packages, including suites and premium areas, using extensive cold calling.
• Customize hospitality packages from the full catalog to fit client needs (group seating, season tickets, food/beverage, suites).
• Advise the Director of Ticket Sales on opportunities to grow department revenue.
• Maximize sales within the defined operational structure.
• Handle incoming sales calls from prospects.
• Meet and exceed sales goals for season/partial tickets and group sales.
• Generate marketing ideas and collaborate with Marketing to boost group sales.
• Maintain accurate records of all ticket customers.
• Provide superior service to current holders, prospects and single-game customers.
• Sell other special projects as needed.
• Be present at home games and events to service customers and build relationships.
• Carry out additional duties as assigned by the Director of Ticket Sales.

Skills

Communication

Customer service

Sales prospecting

Time management

Team collaboration

Spanish language ability

Education

Bachelor's Degree in Sales/Marketing/Business

Job description

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees.

Attain Sports owns and manages four baseball teams: the Baltimore Orioles Double-A affiliate Chesapeake Baysox , the Baltimore Orioles High-A affiliate Frederick Keys , the MLB Draft League Aberdeen IronBirds , and the Atlantic League Professional Baseball Club Spire City Ghost Hounds . Additionally, Attain Sports is an owner of the United Soccer League (USL) Championship Club Loudoun United FC .

This position will work with both corporate and community-oriented customers to sell new and renewal ticket plans, group tickets, catered events and suite rentals for the Frederick Keys. The successful candidate will be expected to use cold calls, face to face meetings and other marketing methods to build lasting relationships with local organizations and individuals. The ability to work as part of a team is a MUST!

Job Responsibilities

• Actively prospect, research and sell ticket plans and group ticket packages, including nightly rental of luxury suites, premium party areas and seating bowl options through various sales means including extensive cold calling
• Use of full catalog of inventory items (group seating, full and partial season ticket packages, food & beverage options, suites, meeting spaces, etc.) to customize a comprehensive hospitality package that fits client's needs
• Make recommendations to the Director of Ticket Sales concerning opportunities to grow department sales
• Maximize sales within operational structure set forth by Director of Ticket Sales
• Service incoming sales calls from prospects
• Meet and exceed sales goals in the areas of season and partial ticket packages and group sales
• Generate marketing ideas and work with Marketing Department to augment group sales opportunities
• Maintain accurate records of all ticket customers
• Provide superior customer service to clients including existing ticket holders, prospects and single game customers
• Sell other special projects as needed
• Be present at all home games and special events to service customers, establish new relationships and help manage game day duties
• Additional responsibilities as assigned by Director of Ticket Sales

Required Skills

• Bachelor's Degree or equivalent degree in Sales, Marketing or Business; or equivalent combination of education and experience
• Excellent oral and written communication and customer service problem solving skills
• Strong ability to work independently and in a team environment
• Must be willing and able to work extended hours including, nights, weekends and holidays
• Written and verbal fluency in Spanish a plus
• Minor League Baseball experience preferred but not required

Other Skills and Abilities

• Candidate must have strong time management and communication skills, be well organized, and be able to contribute to a team environment
• Candidate must be able to handle multiple projects, multi-task changing priorities, meet deadlines and achieve objectives
• Candidate must be a self-starter with a strong desire and inner motivation to succeed

Additional Information

Attain Sports values your mental, emotional, and physical health and wellbeing.

Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

• Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
• 11 paid federal holidays and flexible unlimited time off (UTO)
• Generous 401(k) matching with immediate vesting
• Flexible career paths - our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
• A healthy environment where we value unique experiences, and care about everything that makes you, you.

Attain Sports is committed to fair and equitable compensation practices. The individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills. In addition to base salary, this role is eligible for commission upon achieving set metrics.

Compensation Range $35,900 - $40,000 USD

Attain Sports is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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