Ticket Sales Account Executive

Attain Sports; Bowie (MD); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

11 holidays & unlimited PTO

401(k) matching

Career development

Job summary

Attain Sports seeks a motivated ticket sales professional to partner with corporate and community clients for Chesapeake Baysox tickets, groups, catered events and suite rentals. You will prospect via cold calls and meetings to build lasting relationships, with a must-have team orientation and customer-focused service.

The role entails selling various ticket packages, luxury suites, and hospitality options while collaborating with marketing to drive group sales and hitting targets, including at

Qualifications

• Bachelor’s degree or equivalent in Sales, Marketing or Business or related field.
• Excellent oral and written communication and customer service problem solving skills.
• Strong ability to work independently and in a team environment.
• Willing to work extended hours including nights, weekends and holidays; Spanish a plus.

Responsibilities

• Actively prospect, research and sell ticket plans and group ticket packages, including nightly luxury suites rentals.
• Use full catalog of inventory to customize a hospitality package fitting client needs.
• Make recommendations to Director of Ticket Sales to grow department sales.
• Maximize sales within the operational structure set by Director of Ticket Sales.
• Service incoming sales calls from prospects and advise on options.
• Meet and exceed sales goals for season, partial ticket packages and group sales.
• Generate marketing ideas and collaborate with Marketing to augment opportunities.
• Maintain accurate records of all ticket customers and service existing clients.

Skills

Excellent communication

Team player

Customer service

Willing to work extended hours

Spanish a plus

Education

Bachelor’s Degree or equivalent in Sales/Marketing/Business

Job description

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees.

Attain Sports owns and manages four baseball teams: Chesapeake Baysox (Baltimore Orioles Double-A affiliate), Frederick Keys (Baltimore Orioles High-A affiliate), Aberdeen IronBirds (MLB Draft League), and Spire City Ghost Hounds (Atlantic League Professional Baseball Club). Additionally, Attain Sports is an owner of the United Soccer League (USL) Championship Club Loudoun United FC.

This position will work with both corporate and community-oriented customers to sell new and renewal ticket plans, group tickets, catered events and suite rentals for the Chesapeake Baysox. The successful candidate will be expected to use cold calls, face to face meetings and other marketing methods to build lasting relationships with local organizations and individuals. The ability to work as part of a team is a MUST!

Job Responsibilities

• Actively prospect, research and sell ticket plans and group ticket packages, including
  nightly rental of luxury suites, premium party areas and seating bowl options through
  various sales means including extensive cold calling
• Use of full catalog of inventory items (group seating, full and partial season ticket
  packages, food & beverage options, suites, meeting spaces, etc.) to customize a
  comprehensive hospitality package that fits client's needs
• Make recommendations to the Director of Ticket Sales concerning opportunities to grow
  department sales
• Maximize sales within operational structure set forth by Director of Ticket Sales
• Service incoming sales calls from prospects
• Meet and exceed sales goals in the areas of season and partial ticket packages and
  group sales
• Generate marketing ideas and work with Marketing Department to augment group sales
  opportunities
• Maintain accurate records of all ticket customers
• Provide superior customer service to clients including existing ticket holders, prospects
  and single game customers
• Sell other special projects as needed
• Be present at all home games and special events to service customers, establish new relationships and help manage game day duties
• Additional responsibilities as assigned by Director of Ticket Sales

Required Skills

• Bachelor’s Degree or equivalent degree in Sales, Marketing or Business; or equivalent
  combination of education and experience
• Excellent oral and written communication and customer service problem solving skills
• Strong ability to work independently and in a team environment
• Must be willing and able to work extended hours including, nights, weekends and holidays
• Written and verbal fluency in Spanish a plusMinor League Baseball experience preferred but not required

Other Skills and Abilities

• Candidate must have strong time management and communication skills, be well
  organized, and be able to contribute to a team environment
• Candidate must be able to handle multiple projects, multi-task changing priorities, meet
  deadlines and achieve objectives
• Candidate must be a self-starter with a strong desire and inner motivation to succeed

Additional Information

Attain Sports values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

• Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
• 11 paid federal holidays and flexible unlimited time off (UTO)
• Generous 401(k) matching with immediate vesting
• Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
• A healthy environment where we value unique experiences, and care about everything that makes you, you.

Compensation Range

$35,900 — $40,000 USD

Attain Sports is committed to fair and equitable compensation practices. The individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills. In addition to base salary, this role is eligible for commission upon achieving set metrics.

Attain Sports is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.