Ticket Sales Account Executive

Minnesota-Timberwolves-and-Lyn; Des Moines (IA); On-site; USD 41,000 - 50,000; Full time

Job summary

The Minnesota Timberwolves and Lynx seek a Group Sales Professional to develop client relationships in Des Moines and surrounding areas, focused on selling group ticket inventory for the Iowa Wolves. You will research potential clients, make cold calls, and convert leads into long-term partnerships.

You will meet or exceed weekly performance targets, provide excellent customer service, and collaborate with events teams to deliver memorable game-day experiences while maintaining accurate CRM

Qualifications

• Minimum one year of sales experience in sports is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Strong written and verbal communication skills required.
• Able to work flexible hours including nights, weekends and holidays.

Responsibilities

• Generate new sales revenue in group sales by researching individuals, companies and industries.
• Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
• Sell group tickets as well as full and partial season memberships, and premium seating.
• Meet or exceed weekly “hustle” requirements and appointment expectations.
• Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
• Document all communication in Client Relationship Management (CRM) system.
• Assist with the preparation and execution of all Game Day experiences.
• Attend focused events targeting and connecting with our group leaders

Skills

Cold calls

Networking

Communication

Teamwork

Customer service

Education

Bachelor’s degree or equivalent experience

Tools

CRM

Paciolan

Microsoft Office

Job description

Why Join the Pack?
We understand that to win championships, it starts with the people. We’re all teammates with a united focus on fostering an inclusive winning culture that empowers, values and recognizes each other. Because working together is how we do what’s right for the communities we live, work and play in. It’s how we innovate, learn and grow as individuals and as a group. And it’s how we elevate lives through the power of basketball.

Position Summary/Objective:The primary focus of this position is to develop and nurture client relationships in the Des Moines and surrounding areas with the focus on selling group ticket inventory for the Iowa Wolves.

What would you do?

Reasonable accommodations may be made to enable individuals to perform these essential functions:

• Generate new sales revenue in group sales by researching individuals, companies and industries.
• Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
• Sell group tickets as well as full and partial season memberships, and premium seating
• Meet or exceed weekly “hustle” requirements and appointment expectations.
• Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
• Document all communication in Client Relationship Management (CRM) system.
• Assist with the preparation and execution of all Game Day experiences.
• Attend focused events targeting and connecting with our group leaders

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Knowledge, Skills, Abilities & Other:

• Strong written and verbal communication skills required.
  Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
• Able to work flexible hours including nights, weekends and holidays.
• Ability to work well on a team and independently.
• Ability to manage specific processes and tasks in the department under supervision.
• Knowledge of CRM and Paciolan is preferred.

Experience:Minimum one (1) year of sales experience with the business side of collegiate, minor league or professional sports is preferred.

Education:Bachelor’s degree or equivalent experience preferred.

Supervisory Responsibility, if any:This position does not have supervisory responsibilities.

Travel: Position may require some travel to external events including off-site meetings with perspective clients.

Benefits & Compensation:

Sales Compensation: The base salary range for this exempt role will be: $45,000 with the opportunity for bonus and commission based on revenue generated. Total compensation & offer package will include the following:
Benefits: Regular full-time employees have access to medical, dental, and vision plans, health saving accounts with an employer contribution, flexible spending accounts, 401(k) plan, and life and accidental death & dismemberment (AD&D) insurance. Additional benefits may include employer-paid short/long-term disability plans, generous fitness and well-being benefits, work-related reimbursements, and fully paid family/caregiver leave. Regular full-time employees start with 11 Holidays, at least 20 paid PTO days, 2 Volunteer days, and 4 Personal Holidays in each calendar year.

Other important information about the job:

Work Environment

This job operates in a professional office environment. In addition to working office hours staff may be required to work Timberwolves and Lynx home games as well as external events including but not limited to: charity and networking events. Work is generally sedentary in nature, and the working environment is favorable. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps as well as moderate to high levels of noise .

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently sit, stand, walk, and ascend and descend bleachers/steps in the arena. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization

Our DEI Commitment

Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.

As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.

E-Verify Statement

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.