Ticket Sales Associate

Chicago Bulls; Chicago (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Complimentary home game tickets

Parking and gym access

Relocation stipend

Pet Insurance

Job summary

The Chicago Bulls invite applications for the Inside Sales Program, a 9-12 month development track starting June 2027. Ticket Sales Associates will gain hands-on experience in sports sales, prospect, network, and manage referrals to build a full menu sales toolkit.

12 positions available for the 2027-28 season, with potential for future advancement. Role emphasizes teamwork, strong communication, and a results-driven mindset, with evenings and weekends required and relocation stipends offered

Qualifications

• Four-year degree or equivalent proven sales experience (internships count).
• Desire to be a sales industry leader and strong relationship-building skills.
• Excellent written and verbal communication; coachable with feedback.

Responsibilities

• Solicit new season, group and premium seating by phone, email, in-person and virtual meetings (target weekly activity provided).
• Manage targeted sales campaigns using established touchpoints.
• Set up appointments, show seats and conduct arena tours to close business.
• Provide excellent customer service to ticket info calls and current clients at games.
• Develop new sales strategies and participate in season ticket holder events.
• Work games, nights, weekends and holidays as assigned; support Fan Experience Packages.
• Qualify opportunities and track progress in the CRM; participate in meetings and training.

Skills

Bachelor's degree

Sales experience

Communication skills

Coachable

Team player

Education

Bachelor's degree or equivalent

Job description

Description

Inside Sales Program

Ticket Sales Associate (2027 – 2028 Season)

Position Overview:

The Chicago Bulls are seeking highly motivated and dedicated Ticket Sales Associates to join our Inside Sales Program for the 2027-28 season. We are seeking individuals who are passionate about gaining first‑hand experience in the sports industry with a dynamic team. This 9-12 month development program focuses on building the skills needed to become a full menu sports sales professional that will merit consideration for future positions with us or another organization.

We are seeking 12 individuals to fill this program that will begin in June 2027.

Responsibilities:

As a Ticket Sales Associate, a large part of your success will come by using sales and service best practices, prospecting, networking, gathering referrals and database management.

More specifically, you will be responsible for the following:

• Solicit new season ticket, group ticket and premium seating business by telephone, email, in‑person and virtual meetings (325 calls and 13 appointments completed each week)
• Efficiently manage targeted sales campaigns by adhering to and utilizing established touchpoint process.
• Set up appointments, show seats and give arena tours with the intent to close business
• Provide excellent customer service to all incoming ticket information calls and current clients over the phone and at games
• Continually build and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Represent the organization at season ticket holder events
• Work games, nights, weekends and holidays as assigned (i.e. execute sales events, meet with potential prospects and help facilitate Fan Experience Packages)
• Prospect and qualify all potential sales opportunities, and track progress within our CRM system
• Participate in sales meetings and training sessions
• Contribute positively to the team's culture by developing mutually beneficial working relationships with all team members
• Provide additional support and assistance interdepartmentally
• Participate in Rookie Program initiatives which includes a speaker and development series, mentorship program, exclusive events, final presentation and more

Qualifications:

• You may be a match for this role if you meet the following criteria:
• A four‑year Bachelor’s degree or equivalent proven sales experience. Experience can include sales internships.
• Desire to be a sales industry leader
• Commitment to personal integrity
• Strong communication (both written and verbal) and relationship building skills
• Excellent teammate, with positive energy, who has a desire to learn
• Ability to be coachable and open to constructive feedback
• Thrives in a dynamic and collaborative work environment, displays strong work ethic and leadership skills
• Ability to present sales material to potential clients

Compensation & Benefits:

This role pays $18/hour plus overtime and commission eligibility. The Chicago Bulls offer a relocation stipend for any candidates making a move to the state of Illinois.

The Chicago Bulls offer competitive benefits and perks. Our full‑time offerings include, but are not limited to:

• Healthcare, dental, and vision coverage
• Paid time‑off including vacation and sick pay
• Complimentary home game tickets, parking and gym access
• Complimentary snacks, lunch and dinner (if working games / events).
• Pet Insurance

The Chicago Bulls offer workplace flexibility. Full‑time remote work is not an option for this role and interested applicants should be currently located in or prepared to move to the Chicagoland area. This role will require a flexible schedule with the ability to work evenings and weekends as required.

We are an Equal Opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.