Ticket Ops & Guest Services Specialist (Flexible)

NASCAR; Tallahassee (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Wellness benefits

Job summary

Daytona International Speedway is seeking valued Ticket Operations Associates to support ticket sales, customer service, and day-to-day operations. The role emphasizes needs-based selling, accurate processing of orders, and engagement with guests across events and tours.

Candidates should have strong communication skills, cash handling experience, and a willingness to learn about upcoming racing events and promotions.

Qualifications

• Customer service experience with a focus on needs-based selling or upselling.
• Strong communication skills and ability to handle cash/credit card transactions.
• Comfort with learning new events, promotions, and sales materials.

Responsibilities

• Assist with daily tours sales and service.
• Use needs-based selling to educate customers on options.
• Learn events, promotions, and materials for accurate customer communication.
• Create, sell, and processDAYTONA EXPERIENCE via ticket software.
• Operate office machines and basic computing equipment.
• Assist with offsite ticket sales and promotions.
• Maintain professional communication and exceptional customer service.

Skills

Customer service

Sales

Communication

Cash handling

Tools

Ticket software

Office equipment

Job description

Daytona International Speedway is seeking valued Ticket Operations Associates to support ticket sales, customer service, and day-to-day operations. The role emphasizes needs-based selling, accurate processing of orders, and engagement with guests across events and tours.

Candidates should have strong communication skills, cash handling experience, and a willingness to learn about upcoming racing events and promotions.