Ticket Operations Associate - Daytona International Speedway

NASCAR; Tallahassee (FL); Vor Ort; USD 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Wellness benefits

Zusammenfassung

Daytona International Speedway is seeking valued Ticket Operations Associates to support ticket sales, customer service, and day-to-day operations. The role emphasizes needs-based selling, accurate processing of orders, and engagement with guests across events and tours.

Candidates should have strong communication skills, cash handling experience, and a willingness to learn about upcoming racing events and promotions.

Qualifikationen

• Customer service experience with a focus on needs-based selling or upselling.
• Strong communication skills and ability to handle cash/credit card transactions.
• Comfort with learning new events, promotions, and sales materials.

Aufgaben

• Assist with daily tours sales and service.
• Use needs-based selling to educate customers on options.
• Learn events, promotions, and materials for accurate customer communication.
• Create, sell, and processDAYTONA EXPERIENCE via ticket software.
• Operate office machines and basic computing equipment.
• Assist with offsite ticket sales and promotions.
• Maintain professional communication and exceptional customer service.

Kenntnisse

Customer service

Sales

Communication

Cash handling

Tools

Ticket software

Office equipment

Jobbeschreibung

DAYTONA INTERNATIONAL SPEEDWAY

Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.

The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support.Ticket Operations Associates provide for customer service, product upsell and order processing via telephone, mail, and walk-ups.

Responsibilities will include but are limited to:

• Assist with the sales and service of DIS daily tours
• Practice of Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating
• Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer
• Create, sell, and process a DAYTONA EXPERIENCE via ticket software
• Operates computer, calculator, copier, and/or other office machines
• Assist with offsite ticket sales / promotions
• Performs any combination of the following duties according to specific departmental guidelines
• Strong communication skills
• Provide exceptional customer service
• Previous cash and credit card handling skills
• Positive attitude
• Ability to communicate in an effective and professional manner
• Understanding of facility and general race knowledge helpful
• Flexible schedule, able to work evenings and weekends

Events to include:

• January 28 – March 13, 2027
• IMSA WeatherTech Sportscar Championship - The Roar Before The Rolex 24 (January 22-24 2027)
• IMSA Pilot Challenge - BMW M Endurance Challenge (January 29, 2027)
• IMSA WeatherTech Sportscar Championship - Rolex 24 At DAYTONA (January 30-31 2027)
• Speedweeks At DAYTONA- (February 13-21, 2027)
• NASCAR Cup Series – The Wheatley Vodka Clash at Daytona (February 13, 2027)
• NASCAR Cup Series - DAYTONA 500 Busch Light Qualifying (February 17, 2027)
• NASCAR Cup Series – The Duel at DAYTONA (February 18, 2027)
• NASCAR Truck Series – (February 19, 2027)
• ARCA Menards Series – (February 20, 2027)
• NASCAR O'Reilly Auto Parts Series -(February 20, 2027)
• NASCAR Cup Series - DAYTONA 500 (February 21, 2027)

Program dates are flexible, but at a minimum cover a 10-month period.

Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner.

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In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

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