Ticket Office Event Staff - Homestead-Miami Speedway

NASCAR; Homestead (FL); Presencial; USD 17 000 - 25 000; Tempo parcial

Resumo da oferta

Homestead-Miami Speedway is seeking a part-time seasonal Ticket Office Event Staff member to provide excellent customer service, process orders, and upsell products at the ticket booth for events in Homestead, FL.

The role requires extension of outdoor work in varying weather, accurate cash handling, and strong communication to direct guests efficiently during events.

Qualificações

• Requires high school diploma or GED; or 1-3 months related experience or training.
• 1-2 years’ event staffing or ticket sales experience preferred.
• Customer service orientation and ability to work outdoors in varying weather conditions.

Responsabilidades

• Sell parking passes to walk-up customers.
• Process cash and credit card payments accurately.
• Work in a ticket booth and assist guests with directions and information.
• Direct vehicle traffic and handle will-call requests.
• Support guests with questions about the facility and events.

Conhecimentos

Customer service

Cash handling

Attention to detail

Flexible schedule

Outdoor environment

Formação académica

High school diploma or GED

1-3 months related experience/training

Event staffing experience preferred

Descrição da oferta de emprego

HOMESTEAD-MIAMI SPEEDAY

Homestead-Miami Speedway has been open since 1995 following an initiative to spur economic recovery in the aftermath of Hurricane Andrew. The Speedway, which was founded by Miami businessman, racing enthusiast and philanthropist Ralph Sanchez, is a 650-acre facility that features a 1.5-mile oval and 2.21-mile road course. The Speedway hosts on-track events nearly 300 days per year and generates more than $301 million annually for the region. NASCAR crowned champions in all three of its national series at Homestead-Miami Speedway for 18 straight years (2002-19) and will once again host NASCAR Championship weekend in 2026.

Homestead-Miami Speedway is hiring for Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

Duties & Responsibilities:

• Selling parking passes to all walk-up customers.
• Process cash and credit card payments.
• Serve as a staff member working in a ticket booth.
• Develop a working knowledge of track pricing, policies, procedures, and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
• Direct vehicle traffic flow to proper areas.
• Assist guests with questions regarding directions, information about the facility, and parking assistance.
• Handle will-call requests at the ticket office.

Other duties as assigned.

Education & Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 1-2 years’ event staffing or ticket sales experience preferred.

Other Qualifications:

• Minimum 18 years of age.
• Ability to work outdoors in changing weather conditions for extended periods.
• Attention to detail and ability to provide a high level of customer service is required.
• Comfortable working in a fast-paced, high-energy environment.
• Flexible schedule during the event.
• Previous cash handling experience preferred.
• Reliable transportation to and from the track location.
• Pass background screening.

Behind every race weekend are talented people helping shape the future of sports and entertainment.

Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

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