Ticket Office Assistant

Bethel University; Saint Paul (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Bethel University in Saint Paul, MN seeks an outgoing, detail-oriented student to join the Event Services team. You will process ticket orders for music and theater events, handling both in-person and phone sales while refining customer service and professional communication skills.

This part-time role offers scheduled afternoon shifts and occasional weekend work, including festival performances such as the Festival of Christmas.

Qualifications

• Must be a current student.

Responsibilities

• Process ticket orders for music and theater events in-person and via phone.
• Assist with Event Services operations and shifts.
• Support during Festival of Christmas performances and other events.

Skills

Customer service

Communication

Education

Current student

Job description

About the role

• Seeking outgoing, detail-oriented students to join the Event Services team. In this role, you will process ticket orders for music and theater events both in-person and via phone. Perfect for students looking to gain hands-on customer service experience and refine their professional communication skills. Target
• Start Date: Sep 1, 2026
• End Date: end of spring semester

Qualifications

• Must be a current student

Additional Responsibilities:

Bethel’s mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel’s employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affiliation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affiliation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments. As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel’s Christ-centered covenant community.

Other Duties: The essential functions, tasks and responsibilities of this position may change from time to time. Bethel University reserves the right to add or omit duties and responsibilities at the discretion of the University or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.

Travel: This position does not require travel.

Physical Demands:

N/A

Expected Hours of Work:

• Work 3-4 hours per week during scheduled afternoon shifts and a weekend shift a few times a month
• Work all Festival of Christmas performances December 4-6