Ticket Checker

Telluride Ski & Golf; Mountain Village (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid sick leave

Ski pass

Dependent passes

Discounted lift tickets

Discounted meals and lodging

Ski school discounts

Job summary

Telluride Ski & Golf is seeking staff to scan lift tickets and passes at designated lifts, verifying authenticity with RFID scanners and assisting guests on the mountain. You will help prevent fraud by verifying photo matches and coordinating with the pass office to resolve issues promptly.

Successful candidates will provide excellent guest service, greet visitors, answer questions, and maintain safety standards while working weekends and in high-elevation conditions.

Qualifications

• High school education or GED.
• Ability to read and communicate basic information.
• Willingness to work on weekends/holidays.
• Ability to work in high altitude conditions.

Responsibilities

• Examine ticket or pass to verify authenticity and scan RFID pass to verify validity.
• Assist Security department with protecting company assets by scanning products and alerting Security.
• Coordinate with pass office to fix invalid products in a timely and professional manner.
• Prevent fraud by confirming the person in the photo matches the pass.
• Greet guests and assist with directions and on-mountain questions.
• Provide high level guest service and interactions.
• Adhere to all Telluride Ski & Golf policies and procedures.

Skills

Guest service

Security awareness

Communication

Weekend availability

Education

High school or GED

Tools

RFID scanner

Ticket/pass scanner

Job description

Summary

Scans lift tickets and passes of guest at designated ski lifts by performing the following duties.

Essential Duties And Responsibilities

• Examine ticket or pass to verify authenticity and scan RFID pass to verify validity.
• Assist Security department with the protection of the ski company's assets by scanning all products and alerting Security personnel when appropriate.
• Understand all pass/ticket products and error messages on scan guns. Coordinate with pass office to fix invalid products in a timely and professional manner.
• Prevent fraud by always confirming picture on pass is the correct person.
• Familiar with daily snow and grooming report.
• Greet each guest entering the maze area. Be able to help with directions and other on-mountain questions.
• Provide proper communication with both lift operations and ski patrol dispatch.
• Maintain, as well as assist with the maze area set-up and tear down.
• Provide a high level of guest service and guest interaction.
• Support TSG's vision, mission, and goals.
• Adhere to all TSG policies and procedures listed in the employee handbook.
• Understand and apply the Skier Responsibility Code and Colorado Skier Safety Act.
• Other duties may be assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

High school education or GED.

Language Skills

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills

No skills needed.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

Able to use ticket and pass scanning instrument.

Other Qualifications

• Must be able to work weekends, holidays and overtime.
• Must be able to function effectively at elevations of 10,000 feet or higher.
• Must be able to function effectively in inclement weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.

The noise level in the work environment is usually loud.

Pay and Benefits

The pay rate for this position is $20.00/hr.

• Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts