Throughput Technician- Remote

Mercy; Chesterfield (MO); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition support

Retirement match

Job summary

Mercy East Community Hospitals is hiring a Throughput Center Technician to support nursing operations across East community hospitals. You will help deploy staffing resources, place patients, and support throughput initiatives to keep care moving smoothly.

You will collect data, communicate with teams, and uphold Mercy Service Standards while maintaining confidentiality. Previous clinical experience is preferred but Mercy offers training.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills are essential.
• Ability to maintain confidentiality and patient privacy.

Responsibilities

• Assist in nursing support tasks to improve throughput.
• Place patients in appropriate units based on orders and criteria.
• Monitor staffing resources and identify throughput issues.
• Collect data as directed.

Skills

Independent decision making

Excellent communication

Customer service

Team player

Multitasking

Confidentiality

Problem solving

Time management

Detail oriented

Education

High School Diploma or GED

Job description

Find your calling at Mercy! The Throughput Center Technician is responsible for a variety of nursing support services throughout the East community including, but not limited to:

• Deployment of nursing staffing resources to facilitate cost effective coverage of staff for all shifts within multiple patient care areas in the East Community hospitals
• Placement of patients in an appropriate unit based on Physician order and identified criteria
• Proactive analysis and identification of staffing issues with a focus on resolution
• Facilitation of hospital throughput
• Collection of data as directed

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education:

• Minimum High School Diploma or equivalent GED

Experience:

• Previous clinical experience preferred but not required; will train

Qualifications:

• Ability to make independent decisions when circumstances warrant
• Excellent communication and customer service skills are required; must possess the ability to deal tactfully with a variety of callers.
• Ability to be a supportive team member, contribute to and be an example of team work and team concept.
• Ability to handle difficult situations with patience and tact
• Ability to multitask
• Willingness to seek out new methods and principles and to incorporate them into existing practices
• Must be able to uphold all principles of confidentiality and patient care to the fullest extent
• Must have an analytical mind, an eye for detail, and the ability to solve problems creatively
• Must possess time management and organizational skills

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.