Thrift Store Sales Specialist - Elevate Customer Experience

Goodwill Industries of Greater New York and Northern New Jersey; Rockaway (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Dental

Vision

Parental leave

Life insurance

Retirement matching

Transit benefits

Tuition reimbursement

Time off

Job summary

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Sales Specialist in Rockaway, New Jersey. This part-time position focuses on delivering excellent customer service, restocking merchandise, processing transactions, and maintaining a clean sales floor.

You will assist donors, enforce store policies, promote rewards programs, and support daily operations to ensure a positive shopping experience for customers.

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and escalate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Job description

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Sales Specialist in Rockaway, New Jersey. This part-time position focuses on delivering excellent customer service, restocking merchandise, processing transactions, and maintaining a clean sales floor.

You will assist donors, enforce store policies, promote rewards programs, and support daily operations to ensure a positive shopping experience for customers.