Thrift Store Associate — Fast-Paced, Community Impact

Goodwill Industries of Greater New York and Northern New Jersey; Rockaway (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Generous time off

Health and wellness benefits

Medical, dental, vision

Retirement matching

Transit benefit

Job summary

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Associate in Rockaway, NJ. This full-time role handles donations, tagging, pricing, and merchandise prep for the sales floor while sustaining a safe, organized stockroom and high-volume inventory flow.

Responsibilities include sorting, tagging, labeling for e-commerce, and providing excellent donor and customer service, with flexibility to work weekdays and weekends in a busy retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
• Ability to provide friendly, respectful service to a diverse donor and customer population.
• Ability to follow safety procedures and operational guidelines.
• Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.
• Basic communication and teamwork skills.

Responsibilities

• Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
• Tag and price merchandise according to company standards, meeting production goals per hour).
• Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
• Organize and separate items for e-commerce and clearance departments, accurately labeling all goods
• Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
• Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed.
• Support Goodwill's mission by maximizing efficiency and productivity in daily tasks.
• Perform other duties as assigned to support the store team and broader organizational goals.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Associate in Rockaway, NJ. This full-time role handles donations, tagging, pricing, and merchandise prep for the sales floor while sustaining a safe, organized stockroom and high-volume inventory flow.

Responsibilities include sorting, tagging, labeling for e-commerce, and providing excellent donor and customer service, with flexibility to work weekdays and weekends in a busy retail environment.