Thrift Store Sales Specialist

Goodwill NYNJ; Rockaway (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement matching

Transit benefits

Tuition reimbursement

Life insurance

Paid time off

Job summary

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. in Rockaway, NJ is looking for a Thrift Store Sales Specialist who delivers excellent customer service and supports daily retail operations. You will assist customers, process transactions, restock merchandise, and uphold store standards while enforcing policies.

Flexible schedule includes hours across Monday–Sunday to meet business needs. This role also involves promoting rewards programs and maintaining a clean, safe shopping

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Job description

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Position Title: Thrift Store Sales Specialist

Location: Rockaway, New Jersey

Benefit Classification: Hourly

Position Type: Part-Time

We are seeking a Thrift Store Sales Specialist to deliver excellent customer service while supporting daily retail operations.

The Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations.

The Awesome Things You’ll Do

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 8:00pm.

Health & Safety Guidelines

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits

Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

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