Thrift Store Processing Supervisor

salvarmycareers; Walled Lake (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Salvation Army in Michigan is seeking a Store Processing Supervisor to oversee the production process and lead the team. You will direct daily tasks, ensure quality, and drive efficient workflows to deliver a positive shopping experience for donors and customers.

This role requires standing, lifting up to 50 pounds, weekend/evening availability, and strong English communication. Training new staff, coordinating supplies, policing safety protocols, and reporting production metrics are key

Qualifications

• High School Diploma or pursuing it.
• Experience following and giving direction.
• Strong English communication skills.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.

Skills

English communication

Team leadership

Training others

Quality control

Education

High School Diploma

Tools

Payroll systems

Job description

The Salvation Army in Michigan is seeking a Store Processing Supervisor to oversee the production process and lead the team. You will direct daily tasks, ensure quality, and drive efficient workflows to deliver a positive shopping experience for donors and customers.

This role requires standing, lifting up to 50 pounds, weekend/evening availability, and strong English communication. Training new staff, coordinating supplies, policing safety protocols, and reporting production metrics are key