Thrift Store Associate

The Salvation Army; Keene (NH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous paid time off

Excellent medical, dental, and vision

Retirement plan

Sick leave

Personal days

Bereavement Leave

Job summary

The Salvation Army in Keene, NH is seeking a Sales and Production Associate to perform duties on the sales floor and in production as part of a mission-driven thrift store team.

You will assist with donations, pricing, stocking, and cashier tasks while upholding the organization’s values and standards. This role emphasizes service, teamwork, and efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• At least one year of relevant work experience preferred.
• Strong customer service and interpersonal communication.
• Ability to work effectively as part of a team.

Responsibilities

• Provide courteous, professional customer service.
• Support daily store operations, including opening/closing tasks.
• Maintain store cleanliness, organization, and visual standards.
• Receive donations and handle items respectfully.
• Sort, price, hang, tag, and stock merchandise.
• Operate the point-of-sale system and process transactions.
• Follow cash handling policies and procedures.
• Restock merchandise and assist customers as needed.
• Abide by the Thrift Store Employee Handbook and policies.

Skills

Customer service

Cash handling

POS system

Communication

Detail oriented

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

POSITION SUMMARY:

The Sales and Production Associate is responsible for performing a wide range of duties in both the sales floor and production areas of the thrift store. This position supports daily operations while contributing to a welcoming, respectful environment that reflects and supports the mission of The Salvation Army. The role helps maintain order, promotes sustainability, and builds positive relationships with customers and donors.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide courteous, professional, and responsive customer service at all
• Support daily store operations, including opening and closing tasks as
• Maintain store cleanliness, organization, and visual standards, including
• Receive donations and handle all items respectfully and
• Sort, price, hang, tag, and stock merchandise according to established
• Maintain proper organization of merchandise by category, colorization, and established rag-out
• Perform cashier duties, including operating the point-of-sale system and processing transactions
• Follow all cash handling policies and
• Restock merchandise and assist customers as needed throughout the
• Adhere to the Thrift Store Employee Handbook and all established
• Perform other duties as assigned by the

Qualifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• A combination of education and at least one year of relevant work experience preferred

SKILLS AND COMPETENCIES

• Strong customer service and interpersonal communication
• Experience using a cash register or point-of-sale system and handling cash
• Ability to work effectively as part of a
• Attention to detail and ability to follow procedures and
• Basic math skills and ability to manage transactions
• Dependable, punctual, and adaptable in a fast-paced

COMPENSATION AND BENEFITS

• Generous paid time off
• Paid holidays
• Sick leave
• Personal days
• Bereavement Leave
• Excellent medical, dental, and vision benefits
• Short-term and long-term disability
• Retirement plan

*Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.