Retail Sales Associate

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 17,616 - 25,089; Part time

Job summary

The Salvation Army Thrift Store in Zion, IL is seeking a part-time Retail Sales Associate to provide friendly customer service, operate the POS system, and maintain a clean, organized store environment. You will process transactions accurately and help display merchandise to meet daily goals.

Hours are 4:30pm-8:30pm, includes Saturdays, with up to 16 hours per week. Prioritize reliability, teamwork, and a professional appearance while supporting our mission-driven work.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for customer and team interactions.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule.
• Professional appearance and adherence to dress code.
• Reliable and team-oriented mindset.

Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance.
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing.
• Maintain store appearance through cleaning, organizing, and restocking.
• Help meet daily production goals by processing and displaying new merchandise.
• Contribute to a positive shopping environment.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Education

High School Diploma or in progress

Tools

POS system

Job description

Retail Sales Associate - The Salvation Army Thrift Store

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our community services and providing affordable shopping options to our neighbors.

About the Role

Join our team in "Doing the Most Good" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Pay Rate: $15.50

Status: Part-time - up to 16 hours per week

Hours: 4:30pm-8:30pm (hours may vary, includes Saturday)

Key Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule
• Professional appearance and adherence to dress code
• Reliable and team-oriented mindset

Physical Requirements

• Ability to stand for extended periods
• Capability to move throughout the store
• Physical ability to handle merchandise and maintain store appearance

Training and Development

• Comprehensive POS system training provided
• Expected POS system proficiency within 3 months
• Ongoing professional development opportunities

What Success Looks Like

• Accurate and efficient sales transactions
• Positive customer feedback
• Clean and organized store environment
• Meeting daily production and sales goals
• Strong team collaboration
• Reliable attendance and punctuality

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.